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Behavioral Health Outreach Coordinator
Behavioral Health Outreach CoordinatorBTST Services • Hagerstown, Maryland, USA
Behavioral Health Outreach Coordinator

Behavioral Health Outreach Coordinator

BTST Services • Hagerstown, Maryland, USA
2 hours ago
Job type
  • Full-time
Job description

Outreach Coordinator What Youll Do

As an Outreach Coordinator youll play a key role in helping our company growboth by maintaining and building strong community partnerships and by supporting recruitment efforts. Youll be active in the community : engaging existing referral sources making new connections sharing information about our services and ensuring people know who we are and what we do.

Heres what your day-to-day might look like :

Community & Referral Outreach

  • Research and identify potential referral partners such as schools nonprofits healthcare providers and other local organizations.
  • Reach out to new contacts through phone calls emails virtual meetings or in-person visits
  • Host or participate in formal & information presentations informational sessions and lunch & learn sessions to introduce our services and build relationships.
  • Maintain and strengthen existing partnerships through regular check-ins and consistent follow-up.
  • Keep and maintain an ongoing referral pipeline active by nurturing relationships and staying top of mind.
  • Share updates about our services new offerings and any changes community stakeholders and partners need to be aware of.
  • Represent the company at local events including but not limited to : job and health fairs community engagement events and fundraisers and conferences.
  • Lead or support public-facing outreach campaigns or presentations to raise awareness of our services.

Internal Collaboration

  • Work closely with internal teams to collaborate and update on to involve them in community events and outreach efforts regularly.
  • Learn and stay up to date on all of our services to confidently represent BTST in the community.
  • Stay informed on local trends and what other providers or organizations are doing to remain competitive and responsive to community needs.
  • Recruitment Support

  • Support our HR team by attending job fairs visiting local colleges or training programs and sharing information about career opportunities.
  • Help connect with strong candidates who may be a good fit for current or future openings.
  • Tracking & Goals

  • Meet the outreach and engagement goals established by leadership.
  • Keep detailed records of your outreach activities and provide timely updates regularly.
  • Assist in agencywide projects and initiatives as needed.
  • Minimum Qualifications :

  • Bachelors degree in Communications Business Public Relations Marketing Human Services or similar field (commensurate experience may be considered in lieu of education)
  • 2-4 years experience in community outreach relational sales or business development in healthcare social services or behavioral health preferred.
  • Excellent written interpersonal and oral communication skills
  • Excellent customer service skills
  • A people person who enjoys meeting and engaging with new people on a regular basis
  • Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
  • Travel Requirement :

  • Travel throughout assigned territory required up to 75% of the time.
  • Occasional travel outside of assigned territory as requested by leadership.
  • Perks :

  • 401k plan with company contribution according to plan requirements
  • Flexible Spending Account and Dependent Flexible Spending Account
  • Health Insurance Benefits with employer contribution oMedical Dental and Vision
  • 100% Employee Paid Voluntary Benefits
  • 100% Employee Sponsored Benefits o Employee Assistance Program (EAP) o $25k Basic Life Insurance Policy
  • Flexible / Hybrid Schedule
  • EEO Statement

    We are an equal opportunity employer and will consider all applications without regard to race color religion ancestry or national origin sex age marital status sexual orientation gender identity disability or genetic information. Applicants with disabilities that require accommodation or assistance for a position please contact us directly at

    Work schedule

  • 8 hour shift
  • Monday to Friday
  • Day shift
  • Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • 401(k) matching
  • Referral program
  • Paid training
  • Required Experience :

    IC

    Key Skills

    EMR Systems,Employee Relations,Typing,Patient Care,Clerical Experience,HIPAA,Computer Skills,EMT Experience,Medical Terminology,Transcription,Epic,Phone Etiquette

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Outreach Coordinator • Hagerstown, Maryland, USA

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