Talent.com
No longer accepting applications
BMV Customer Service Representative 2

BMV Customer Service Representative 2

USA JobsMerrillville, IN, US
1 day ago
Job type
  • Full-time
Job description

BMV Customer Service Representative 2

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV) :

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.

The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we :

  • Invest in our employees
  • Engage our customers
  • Provide sustainable systems
  • Embrace product innovation

Role Overview :

Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers.

This position will serve at the Merrillville, Indiana, BMV Branch Office. Branch hours are :

  • Sunday : Closed
  • Monday : 8 : 00 am - 5 : 30 pm
  • Tuesday : 8 : 00 am - 5 : 30 pm
  • Wednesday : Closed
  • Thursday : 8 : 00 am - 5 : 30 pm
  • Friday : 8 : 00 am - 5 : 30 pm
  • Saturday : Closed
  • Salary :

    The salary for this position traditionally starts at $31,668 annually ($16.24 per hour) but may be commensurate with education and experience.

    A Day in the Life :

    The essential functions of this role are :

  • Administer skills tests and evaluate driving skills.
  • Assist customers with vehicle / watercraft titles and registration needs.
  • Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles.
  • Attend training classes and / or take certification tests as required.
  • Maintain privacy of customer and all related records.
  • Substitute for Customer Service Representatives as needed.
  • What You'll Need for Success :

    You must meet the following requirements to be considered for employment :

  • High school diploma or equivalent.
  • Must be 21 years of age or older.
  • Must possess a valid driver's license for at least the preceding 12 month period.
  • Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury.
  • Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.
  • Customer service experience.
  • Ability to relate tactfully, but decisively to all @types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience.
  • Must be familiar with the operations of all @types of motor vehicles.
  • Working knowledge of Indiana driving laws.
  • Top-notch communication skills.
  • A high level of critical thinking and the ability to troubleshoot.
  • Ability to process cash and card transactions.
  • Able to perform essential functions with or without reasonable accommodation.
  • Supervisory Responsibilities / Direct Reports :

    This role may be utilized in a supervisory capacity based on agency needs.

    Benefits of Employment with the State of Indiana :

    The State of Indiana offers a comprehensive benefits package for full-time employees that includes :

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program : Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to :
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 in election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access
  • Equal Employment Opportunity :

    The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

    Create a job alert for this search

    Customer Service Representative • Merrillville, IN, US

    Related jobs
    • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USALake Eliza, Indiana
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Representative On Site

    Field Service Representative On Site

    Veolia Environnement SAEast Chicago, Indiana, USA
    Full-time
    As a Resident Field Service Technician this individual will provide field service support with oversight for one of our larger customer sites within a defined geographic this role you will be resp...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Automotive General Service Technician

    Automotive General Service Technician

    Monro, Inc.Valparaiso, Indiana, USA
    Full-time
    The Lube and Tire Technician at Monro or General Service Tech as we call it is an entry level Automotive Technician position and a great way to start your career at Monro.Starting day 1 you will be...Show moreLast updated: 4 hours ago
    • Promoted
    Customer Service Rep (02727) 310 South Creek Drive

    Customer Service Rep (02727) 310 South Creek Drive

    Domino's PizzaManteno, IL, US
    Full-time
    We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family.Our goal is to get to know each team member & help you accomplish your goals w...Show moreLast updated: 8 days ago
    Call Center Representative

    Call Center Representative

    Regional Federal Credit UnionValparaiso, Indiana, United States
    Full-time
    Quick Apply
    Northwest Indiana is seeking an experienced.We have an immediate opening in our Valparaiso office.If you enjoy helping people and want to experience the REGIONAL difference, we would love to meet w...Show moreLast updated: 30+ days ago
    • Promoted
    Field Sales Representative

    Field Sales Representative

    AT&TMichigan City, IN, United States
    Full-time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customers home.Field Sales Representatives at AT&T are driven to connect every interaction is...Show moreLast updated: 30+ days ago
    Call Center Representative

    Call Center Representative

    Bath Concepts Independent DealersValparaiso, IN, US
    Full-time
    Quick Apply
    Call Center Representative NWIBaths.We offer custom bath remodeling in the Northwest Indiana and Chicagoland area.We enrich the lives of those we touch with bathrooms that are attractive, durable, ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Quick Earnings : Earn At Least $2765 For Your First 218 Trips, Guaranteed.

    Quick Earnings : Earn At Least $2765 For Your First 218 Trips, Guaranteed.

    UberAroma Park, IL, US
    Full-time +1
    Earn at least $2765 driving with Uber when you complete your first 218 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 17 hours ago
    • Promoted
    Patient Service Representative Float

    Patient Service Representative Float

    Franciscan AllianceLowell, IN, US
    Full-time
    W 181st Ave Lowell, Indiana 46356.With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest.Franciscan He...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    CUSTOMER SERVICE REG-DRK77055

    CUSTOMER SERVICE REG-DRK77055

    Methodist HospitalsGary, IN, US
    Full-time
    Patient Registration And Scheduling Coordinator.Under general supervision, to perform work greeting and registering patients by obtaining demographics, financial information, insurance information ...Show moreLast updated: 4 hours ago
    • Promoted
    T2 - Associate Customer Service

    T2 - Associate Customer Service

    Indiana StaffingPortage, IN, US
    Full-time
    Associate Customer Service (T2).The Analyst - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any / any / all the mediums...Show moreLast updated: 9 days ago
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional CareersGary, Indiana
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
    Field Service Technician

    Field Service Technician

    Intertape Polymer Group (IPG)Monee, IL, USA
    Full-time
    Quick Apply
    Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions-we are a community that values safety, people, passion, integrity, performa...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Flexible $ : Earn At Least $2765 For Your First 218 Trips, Guaranteed.

    Flexible $ : Earn At Least $2765 For Your First 218 Trips, Guaranteed.

    UberSun River Terrace, IL, US
    Full-time +1
    Earn at least $2765 driving with Uber when you complete your first 218 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 16 hours ago
    • Promoted
    • New!
    Earn At Least $2765 For Your First 218 Trips, Guaranteed.

    Earn At Least $2765 For Your First 218 Trips, Guaranteed.

    UberPembroke Township, IL, US
    Full-time +1
    Earn at least $2765 driving with Uber when you complete your first 218 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 16 hours ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Family DollarGriffith, IN, USA
    Full-time
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 16 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Circle KBeecher, IL, US
    Full-time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 30+ days ago
    • Promoted
    Teller (Client Services Representative), FLOAT, Valparaiso, IN

    Teller (Client Services Representative), FLOAT, Valparaiso, IN

    1st Source BankValparaiso, IN, US
    Full-time
    Teller (Client Services Representative), Float, Valparaiso, IN.Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance ...Show moreLast updated: 24 days ago