Dispatcher - Public Safety -Security

Job Description

Job Description

Description :

ESSENTIAL FUNCTIONS : The incumbent must have the ability to :

• Receive emergency calls from the public requesting police or other emergency services; determine the nature and location of the emergency, determine priority and dispatch emergency units as necessary and in accordance with established procedures.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of patrol field units along with the standing post.
• Answer non-emergency and maintenance service call for assistance.
• Perform a variety of record-keeping, filing, and other general clerical work; maintain a variety of documents relating to public safety activities; prepare related reports as requested
• Learn departmental policies and procedures for service requests.
• Learn geographic features and streets within the area served.
• Learn police codes, practices, and methods.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively and courteously deal with the public.
• Work various shifts and Holidays as assigned.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.
• Prefer candidates to have POST certification for Dispatcher

Hourly Rates $18.50 to $21.00 depending on experience and training (DOE)

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

WORKING CONDITIONS :

Position requires prolonged sitting, twisting, turning, and bending, in the performance of daily office activities.

The position also requires grasping, repetitive hand movement, and finger coordination in preparing statistical reports and data, using a computer keyboard, monitoring large screen monitors for officer activity via live feed GPS

Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public.

Elected Benefits :

Company Description :

ISMG. is dedicated to providing our clients with the leading physical security, life safety, and remote video intrusion detection solutions. Our security, technology, and managed service capabilities afford immediate solutions for today's fast-paced business environment. Our goal is to provide reliable managed services that propel customer success thus allowing you to do what you do best - concentrate on your primary core business.

Requirements :

Must be able to work days, swings, nights, weekends, and holidays.

Prior Law Enforcement or Public Safety dispatcher experience preferred

EXPERIENCE AND TRAINING :

Requires equivalent to the completion of the twelfth grade and 2 years of general clerical experience, a typing speed of 45 corrected wpm

Possession of, and continuously throughout employment, a valid CA Class C Driver’s License.

Public safety dispatching using two way radio system with multiple field officers providing radio traffic

Certificated POST Basic Dispatch training preferred.

SUPPLEMENTAL INFORMATION :

Qualification Guidelines :

Special Requirements : Ability to work any shift in a 24-hour / day, 7-day / week operation. Ability to work mandatory overtime. Ability and willingness to wear a mandatory uniform if required.