Operations Support

Door-To-Door Outreach Specialist

Join the frontlines of recovery and make a direct impact in the lives of families affected by Hurricane Helene. As a Door-To-Door Outreach Specialist, you'll be the face of hope and informationeducating residents about relief funding and guiding them toward resources that can help rebuild their homes and lives.

This is not a sales roleit's a mission-driven opportunity to serve your community and ensure no eligible household is left behind.

Door-to-Door Outreach Specialist in Western, NC to help benefit Hurricane Helene relief.

Position pays $23 / hour (W2) and is scheduled for 40 hours per week schedule can fall on days between Sunday-Saturday.

Candidates must be willing to work occasional weekends, must have reliable transportation, a valid / active Driver's License, and a willingness to travel locally (mileage reimbursed for drivers).

Key Responsibilities

• Conduct door-to-door outreach in assigned region
• Inform residents about FEMA disaster relief programs and how to apply for federal assistance
• Collect basic contact information and assess interest in follow-up support
• Build trust and rapport with community members through respectful, empathetic engagement
• Track outreach progress and submit daily reports on interactions and outcomes
• Collaborate with local partners, relief coordinators, and FEMA liaisons to ensure accurate messaging
• Use mobile tools to log visits, share digital resources, and schedule follow-ups
• Provide excellent and consistent customer service to support applicants, the client, constituents, and Program team members.
• Demonstrate knowledge of program from intake, through construction, and closeout
• Canvassing assigned neighborhoods to engage residents in person
• Communicating program goals, benefits, and eligibility requirements clearly
• Recording resident responses, questions, and follow-up needs accurately
• Distributing outreach materials (flyers, brochures, contact info)
• Addressing basic concerns and referring complex issues to appropriate staff
• Maintaining a positive, respectful, and professional demeanor during all interactions
• Reporting daily progress and feedback to campaign supervisors
• Other duties as assigned.

Qualifications

What We Offer

Regions Covered (will only cover region closest to you) :

Region 1 : Surry / Yadkin

Region 2 : Alleghany / Wilkes

Region 3 : Ashe / Watauga

Region 4 : Avery / Mitchell

Region 5 : Caldwell / Burke

Region 6 : Alexander

Region 7 : Catawba / Lincoln

Pay and Benefits

The pay range for this position is $20.00 - $23.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a hybrid position in Mount Airy,NC.

Application Deadline

This position is anticipated to close on Aug 20, 2025.