INTERVIEWING CLERK - 60050513

Interviewing Clerk - 60050513

This is an open, competitive, Career Service opportunity. We have excellent benefits, including affordable health insurance plans, a liberal sick and annual leave policy, and tuition waiver program through state colleges and universities. We offer 9 holidays and 1 personal day, FRS Investment or FRS Pension plans, and numerous pre-tax and post-tax benefit programs.

Location : Riviera Beach.

Typical Duties

• Determines eligibility for expedited food assistance services;
• Explains eligibility to applicants and recipients applying / receiving public assistance;
• Enters client data into database based on intake of caller information;
• Maintains necessary files and records;
• Completes general clerical duties including using computer to input data of clients who are applying for public assistance benefits;
• Answers phones;
• Uses photocopy machine, scanner and other office equipment;
• Conducts application registration;
• Schedules appointments;
• Performs intake interviews;
• Conducts statewide clearance and reconciles any discrepancies on all household members;
• Maintain office email accounts and serves as clerical backup for units.

Minimum Requirements

A high school diploma or its equivalent and two years of clerical or public contact experience. College education from an accredited institution or vocational / technical training can substitute at the rate of 30 semester, 45 quarter or 720 class room hours for each year of the required experience.

State of Florida Employment applications must reflect most current and all previous employment history in order to receive full consideration.

Some Agency positions may require successful completion of pre-interview assessment or work sample to be eligible for interview.

Ability to speak / read / write Spanish / Creole / French or other foreign language may be considered in the selection process.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies.