Supr Food Drive-Thru | Head of Operations

Overview

Head of Operations – Supr Food Drive-Thru

Location : Stamford, CT

Reports to : CEO of Supr Foods

Position Summary

The Head of Operations for Supr Food Drive-Thru will play a pivotal role in launching and scaling our innovative drive-thru business. This individual will be responsible for setting up operational systems, creating a scalable model, and leading the opening of new locations while ensuring operational excellence and customer satisfaction.

Key Responsibilities

• Concept Launch : Lead the launch of Supr Food Drive-Thru locations within the Tri-State area, including site setup, inspections, and permits to ensure smooth openings.
• Operational Systems : Develop and implement scalable operational systems, policies, and procedures to drive consistency and efficiency across all locations.
• Training & Development : Write and oversee the development of training materials, ensuring staff are well-prepared to deliver exceptional service and adhere to company standards.
• Team Leadership : Recruit, hire, train, and manage high-performing operational teams, fostering a culture of excellence and collaboration.
• Inspection & Compliance : Ensure compliance with health codes, safety regulations, and all relevant permits, managing inspections to maintain the highest standards.
• Strategic Collaboration : Work closely with leadership to refine business strategies, align operational objectives, and support growth initiatives.
• Data-Driven Improvements : Analyze operational data to identify opportunities for improvement, innovation, and cost savings.
• Customer Experience : Drive consistency in quality, speed of service, and customer experience across all drive-thru locations.

Qualifications

At Supr Food Drive-Thru, we’re redefining the drive-thru experience with innovation and a commitment to excellence. This role offers a meaningful compensation package and the exciting opportunity to shape a brand-new concept that will make a lasting impact on the industry.

About

Palm Foods is the parent company of Green & Tonic and the Supr Food family of offerings, including Supr Food Kitchen, Supr Food Drive-thru, Supr Food Vending, and Supr Food Meal Delivery Services. With a focus on health and wellness, Palmfoods is dedicated to providing the healthiest and tastiest food through its cafés, drive-thrus, vending solutions, and meal delivery services. By combining high-quality ingredients with innovative concepts, Palmfoods makes nutritious, delicious food more accessible for today’s fast-paced lifestyles.

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