Roles & Responsibilities :
The Glazier / Installer - Helper / Apprentice
position is the primary product fulfillment position in the company. Glaziers / Installers Helpers are charged with assisting the Glazier in delivering the customer experience in the home as part of the final fulfillment (installation) process.
- This is an entry level position helping the Glazier complete the jobs at hand. Take direction from the Glazier.
- Load required job materials to installation vehicle(s), including redundant materials, tools, job folder / paperwork, safety equipment etc...
- Communicate to office AND customer if we'll be late for scheduled installation appointment
- Assist the Glazier with Installing all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
- If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer's satisfaction at a later date.
- Take care of the customer's home / business, ensuring we leave it cleaner than when we found it... use booties, etc...
- This is an Apprentice position with the potential to become a full time Glazier.
Qualifications & Educational Requirements :
No residential glass installation experience necessary, but preferred. Will train on the job.HS Diploma or equivalentAll candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV recordCandidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassistedPreferred Skills :
Residential glass replacement including single / double pane window glass, cabinet glass, in glass pet doors, etc...Residential window / door installation including new construction and retrofitWindow / door maintenance, weatherization, and repairEffective troubleshooting skillsExcellent verbal / written communications skillsMicrosoft Office proficient (Word, Excel) preferredHardworking, motivated, with excellent organizational and time-management skillsEligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.