RS Linx experience (Def not required but would come in handy).
Experience setting up servers.
SQL DB experience.
Firewall experience (To the extent of knowing what to put in a ticket, not be a security expert).
ITIL License.
Cisco networking experience.
Security+, Network+, CSA, etc... Any relevant certs.
Responsibilities :
Desktop / Laptop Support.
pp installation.
OS installation / imaging.
Basic network troubleshooting.
Strong understanding of TCP / IPv4 network protocols.
Microsoft / Windows experience.
bility to lift and move up to 40 lbs (Physically able to rack and stack servers and network gear)
Help desk or experience using a ticketing system like Service Now.
Customer service experience (Even working in retail or service industry shows they know how to treat customers / users).
Basic printer experience insofar as configuring the IP address and installing the device on PCs.
Strong communication skills with email, teams, etc...
Organization and documentation.
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Application Support Specialist • Parlin, NJ, United States
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