Job Summary
This position is a direct report to the Group Product Manager and has sound knowledge of business processes in the specific area of technology enablement. This position is responsible for managing Vulnerability Management Remediation, IT Risk Management, Reporting & Metrics Management, and Governance & Process Improvement, to meet business outcomes, spanning multiple technologies including associated impact, cost and complexity. This position is part of IT s control assurance program, and part of IT. In that capacity, this position is responsible for the following : Product Consultants are the primary facilitators for the product. Product Consultants are responsible for optimizing the value proposition. They anticipate issues and / or complications, and respond well to time pressures. Leads the effort to work with multiple IT teams to oversee and govern Vulnerability Management Remediation, IT Risk Management, Reporting and Metrics Management, and Governance & Process Improvement. Serves as a subject matter expert for their assigned area. Prioritize actions with IT resources to meet changing business needs. Keeps informed of technical and managerial advances in IT, including leading the introduction of best practice.
Job Responsibilities
Leading products teams, in a matrix model, deliver business solutions :
Vulnerability Management and Compliance.
Primary point of contact for vulnerability management remediation and related queries and escalations.
Works with IT teams to govern and enforce IT Vulnerability Management process, inclusive of identifying, specifying and analyzing vulnerability closure, report status and managing progress throughout the lifecycle of a vulnerability.
Develops status updates, evaluates SLA adherence and formulates plans, schedules and escalation channels, in order to meet or exceed SLA targets.
Collaborate with various team to assess risks related to open vulnerabilities and implement mitigation strategies.
Manages vulnerability life-cycle, including risk acceptance process for residual vulnerabilities / risk items.
Identifies and negotiates schedules, milestones and resources required to meet objectives, primarily through coordinating the activities with other IT departments and Vendors (e.g., database, telecommunications, operations, technical support, etc.).
Escalates unresolved vulnerabilities in a timely manner and close any backlogs.
Governance and Controls Assurance :
Lead the development and maintenance of IT controls aligned with frameworks (NIST, NERC, ISO, SOX etc.).
Map regulatory, audit, and business requirements to control objectives and ensure ongoing compliance.
Prepare management responses, remediation plans, and track closure of findings.
Collaborate with IT Risk Management, Cybersecurity, and Audit teams to ensure controls support company objectives.
Design and build processes for governance of IT vulnerability management, risk management, and compliance.
Utilize domain specific knowledge to work with different IT teams to : identify, specify and analyze SLA requirements and processes, and monitor progress throughout the vulnerability lifecycle and closure process.
Identifies process gaps and recommends improvements to enhance efficiency and reduce operational risk.
Responsible for reporting and metrics management :
Define, track, and manage key performance indicators (KPI) for IT business areas, including IT service management, Vulnerability management, Application Management, Infrastructure Management etc.
Produce reports and dashboards on Vulnerability Management, SLA Adherence, and IT operational metrics to senior leadership team.
Ensures quality through the use of company-approved methodologies.
Job Specific Qualifications
Desired
Scoping call with manager notes
Should have handled compliance related work. IT Controls;
IT PM who has handled projects with IT Controls
Has created controls and rick statements;
Compliance Risk Resource.
Doesn’t need Nerc / cip
IT General Controls
Managed NIST controls
Developing and managing controls
Focus on Written controls
Have you written controls
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Principal Consultant • Bethpage, NY, United States