We're Canvas Credit Union
We're passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.
Canvas "It's About More" Video - YouTube (Click here - or, visit https : / / www.youtube.com / watch?v=z8WAm_TDRdk )
Why Canvas?
At Canvas, we're dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.
At Canvas, there are 5 behaviors we live by each day that will continue to help us be known for our heart and our people :
- Humble
- Empathetic
- Accountable
- Resourceful
- Tenacious
What's In It For You
Seriously good benefits : Beyond healthcare, dental, and life insurance, we make it so worth your while. Canvas employees get a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans. (That includes cars and houses!) The starting pay range for this position is $77,000.00-$85,000.00 / annual, and final pay rate will be determined based on experience, education, skills, and internal equity factors. Canvas benefits include :Medical / Dental / Vision Insurance
Paid VacationPaid Sick TimePaid HolidaysPaid Wellness DayPaid Volunteer TimeFlexible Spending AccountHealth Savings AccountWorld Class 401(k) PlanTuition ReimbursementRate Discounts on Qualifying LoansMay be eligible for incentives or discretionary bonus based on resultsWhat you'll do
The Marketing Operations Manager works closely with the VP of Marketing and the rest of the marketing leadership team to serve the department's operational needs. The marketing operations manager will be involved in the everyday operational tasks required to run an effective team. This individual will play a critical role in demystifying the return on investment of the various initiatives employed in ensuring Canvas becomes a household name in the communities we serve. This role helps bring to life our creative and media team's work through operational excellence and surgical execution. This person helps build the infrastructure to make the Canvas agency scalable while ensuring time and space for creativity are protected.
Essential Duties / Responsibilities
Manage the development and implementation of processes, tools, metrics, initiatives, infrastructure, and technology that will support and improve the operations of Canvas' marketing team.Suggest, design, and implement processes that increase the internal and interdepartmental efficiencies of the marketing team.Create, maintain, and store all relevant templatized reports for all marketing activities to be shared internally and with Canvas' senior leadership.Coordinate the launch and execution of new and existing projects within the marketing portfolio.Maintain and provide real-time updates to projects progress.Serve the role of liaison between the marketing team and the Project Management Office (PMO).In conjunction with marketing leadership, assess and forecast the marketing team's capacity while establishing and prioritizing tasks for weekly sprints.As appropriate and with the buy-in of the leadership team, identify, recommend and lead the implementation of improvement opportunities, including directing cross-functional implementation teams, that will increase the overall effectiveness of Canvas' internal creative agency.Assist in directing organization-wide efforts to manage and allocate marketing resources - investment and people effectively.Creates communication tools to elevate marketing reporting both to the executive team and across the organization.Participate and contribute to the creative content process that displays the company's brand, mission, products, and services.Contribute to the development of a marketing infrastructure that supports the execution of department strategies and tactics.Work closely with leadership to ensure marketing is strategically aligned with other departments, product owners, and managers. Connect, communicate and stay in tune with these groups, establish a knowledge base of these groups and share insights with the marketing team.Develop and improve marketing processes to ensure consistent messaging and adherence to brand standards.Assist in identifying changes in the marketing environment or competitive strategies that would impact the current marketing plan.Develop a collaborative culture with staff to ensure that the credit union maximizes creative marketing efforts. Provide periodic updates on the progress of marketing promotions and campaigns.Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements.Keep informed on community outreach developments and trends, new services, and technological advances.Responsible for all management functions including hiring, training, conducting monthly one-on-ones, performance management, conflict resolution, scheduling, cross-training and succession planning, timekeeping, etc.Follow all safety and security guidelines to safeguard member and organization assets adequately.Embrace ongoing education and learn / apply new skills and software applications.Regular attendance and punctuality are essential functions of the job.Perform other job duties as assignedPre-employment background review (components include criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender).Job Qualifications
Knowledge, Skill and Ability :
Track record of coaching a team through the implementation of efficiency-oriented activities and operational integrity.Strong people management skills; able to build and foster teamwork and influence others without direct authority.Excellent verbal, written, and interpersonal communication skills; communicates effectively with all levels of management and staff, board of directors, community and business leaders, and external groups and individuals.Possess strong skills in data analysis, reporting and a keen eye to understand the team's capacity for delivering our projects on time and scope expectations.Demonstrated track record of designing social media and digital marketing goals and action plans and ensuring successful execution.Strong relationship-building and teamwork skills to develop and maintain consultative relationships with internal and external entities.Superior attention to detail and strong organizational and project management skills; ability to manage multiple priorities and deadlines.Demonstrated creativity and ability to think out of the box and drive change.Proven ability to develop and implement corporate strategic initiatives and projects on time and within budget.Strong analytical, problem solving, and decision-making skills.Proficient in MS Office (Outlook, Excel, Word, and PowerPoint).Ability to maintain confidential information.Education or Formal Training : Bachelor's degree in marketing, operations, project management, or equivalent experience.
Experience : Minimum of three years in operations or a project management role, with a minimum of one year in leadership.
Current Canvas employees must be meeting performance expectations and consistently demonstrating HEART behaviors to be considered.
Working Environment / Physical Activities
High volume, fast-paced, dynamic office environment with some travel. Must be able to attend meetings and events outside of regular business hours. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing as necessary.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position will be open until filled, or if unable to fill until posting is canceled.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
