Talent.com
Patient Service Rep (PSR) Pulmonology
Patient Service Rep (PSR) PulmonologySt. Elizabeth Healthcare • Ft Mitchell, KY, US
No longer accepting applications
Patient Service Rep (PSR) Pulmonology

Patient Service Rep (PSR) Pulmonology

St. Elizabeth Healthcare • Ft Mitchell, KY, US
30+ days ago
Job type
  • Full-time
Job description

Patient Service Representative Ii

Reports to the Practice Manager or Team Leader, the Patient Service Representative II is primarily responsible for collection of accurate demographic and insurance information from patients to facilitate a successful patient revenue cycle. Based on the operations of the practice, this position may be responsible for a variety of duties, including collecting and handling payments, providing customer service, answering phones, entering accurate and thorough data into EMR, test scheduling, referral processing, and other duties as assigned. The Patient Service Representative II is responsible for compliance with all OSHA and HIPAA regulations, and completion of all duties vital to business operations.

Benefits :

  • No Nights, Holidays, or Weekends. Exceptions include Urgent Care and After-Hours Clinics
  • Paid Time Off
  • Medical, Dental, and Vision
  • 403b with Match
  • Opportunity for Career Growth

Duties and Responsibilities :

  • Schedules appointments for patients either by phone when they call or in person during office visits. Uses manual / computerized system to match physician / clinician availability with patients preferences in terms of date and time. Communicates as needed with physicians / clinicians and other staff about any patient concerns / issues related to scheduling.
  • Verifies patient demographic information.
  • Verifies current insurance by recording insurance card and ensuring current updates in the practice management and electronic medical record systems.
  • Collects co-pays, self pays, and outstanding balances.
  • Ensures all information on the patient encounter is complete, accurate, and ready for charge entry.
  • Ensures completion of daily close out procedures according to requirements and company policy.
  • Ensures completion of referral process, outpatient test scheduling, and pre-certification.
  • Files and distributes all patient information and incoming mail.
  • Ensures accurate and timely distribution of patient requests.
  • Works with central billing office as needed in a timely manner on all requests.
  • Completes all paper / electronic medical records reports.
  • Communicates and / or orders supplies as needed.
  • Types correspondence and reports.
  • Uses customer service principles and techniques to deal with patients calmly and pleasantly.
  • Prepare new patient records.
  • Answers telephones within three rings and is helpful and friendly.
  • Other duties and responsibilities as assigned are complete on a timely, thorough, and accurate basis.
  • Education :

    Minimum : High School Diploma / G.E.D.

    Desired : Medical Office Experience

    Knowledge of Excel, Word, Outlook and PowerPoint

    Years of Experience :

    1-year experience in a customer service role

    FLSA Status : Non-Exempt

    Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.

    Create a job alert for this search

    Patient Service Rep • Ft Mitchell, KY, US

    Related jobs
    Patient Transporter - Main Patient Trans Svc - PRN - Days

    Patient Transporter - Main Patient Trans Svc - PRN - Days

    The Christ Hospital Cardiovascular Associates • Cincinnati, OH, United States
    Full-time
    Transports Patients to and from scheduled treatment appointments by the use of stretchers, wheelchairs, beds, ambulation. Transportation of patients is carried out in a timely manner according to de...Show more
    Last updated: 30+ days ago • Promoted
    X-Ray Technologist - Immediate Interviews

    X-Ray Technologist - Immediate Interviews

    Fast Pace Health • Dry Ridge, KY, United States
    Full-time
    Posting Title : X-Ray Technologist Overview : .At Fast Pace Urgent Care, X-Ray Techs provide clinical and administrative support essential for effective. Provider, Nurse Practitioner or Physician Assis...Show more
    Last updated: 30+ days ago • Promoted
    Private Duty Nurse (RN / LPN) - Flexible Scheduling!

    Private Duty Nurse (RN / LPN) - Flexible Scheduling!

    Interim HealthCare • Williamstown, KY, US
    Full-time +2
    As a Licensed Practical Nurse (LPN) you will be called to care when you’re needed most.As part of Interim Healthcare, you’ll support a full range of patient services to bring comfort and dignity to...Show more
    Last updated: 18 days ago
    Gastroenterology Locums-Limited Call

    Gastroenterology Locums-Limited Call

    Jobot Consulting • Cincinnati, OH, United States
    Full-time
    Executive Manager @ Jobot Health.Executive Manager @ Jobot Health | Strategic and Trusted Locum Tenens Partner | 15+ Years of Partnership | Repeat President's Club Winner | Dedicated….A nonprofit h...Show more
    Last updated: 30+ days ago • Promoted
    LPN - Hamilton - 5 Main Acute Medical and Oncology - FT / Nights

    LPN - Hamilton - 5 Main Acute Medical and Oncology - FT / Nights

    Kettering Health • Hamilton, OH, United States
    Full-time
    Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with hig...Show more
    Last updated: 27 days ago • Promoted
    Jonesville, KY Work-from-Home SLP Opportunity (25 / 26 School Year)

    Jonesville, KY Work-from-Home SLP Opportunity (25 / 26 School Year)

    VocoVision • Jonesville, KY, US
    Remote
    Full-time
    Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qualifications will not be conside...Show more
    Last updated: 15 days ago • Promoted
    Patient Transportation Tech

    Patient Transportation Tech

    TriHealth • Cincinnati, OH, United States
    Full-time
    GOOD SAM HOSPITAL-PATIENT TRANSPORTATION.This position is responsible for the transportation of patients to and from various areas, including but not limited to nursing units, procedure areas, test...Show more
    Last updated: 3 days ago • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USA • Crittenden, Kentucky
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Onsite Sr. Coordinator, Inventory Services

    Onsite Sr. Coordinator, Inventory Services

    Avantor • Hamilton, OH, United States
    Full-time
    In this role, you will report to the manager of site services and will work closely with the Avantor's Lab and Production Services professionals to serve our customers by performing customized, mis...Show more
    Last updated: 30+ days ago • Promoted
    EMT or LPN

    EMT or LPN

    Koch Foods • Fairfield, OH, United States
    Full-time
    THIS POSITION IS 2ND SHIFT AND REQUIRES CERTIFICATION.Provide medical care ranging from minor incidents to acting as a first responder. Support and assist Safety Managers in coordinating and managin...Show more
    Last updated: 20 days ago • Promoted
    Physician Emergency Medicine - Competitive Salary

    Physician Emergency Medicine - Competitive Salary

    US Acute Care Solutions • Fairfield, Ohio, US
    Permanent
    Signing Bonuses up to $150,000 available!.Please read the following job description thoroughly to ensure you are the right fit for this role before applying. Join the nation's largest physician-owne...Show more
    Last updated: 13 hours ago • Promoted • New!
    Mercy Health Cincinnati- Cardiothoracic Surgeon- Fairfield Hospital

    Mercy Health Cincinnati- Cardiothoracic Surgeon- Fairfield Hospital

    Bon Secours Mercy Health • Fairfield, OH, United States
    Full-time
    Mercy Health Cincinnati- Cardiothoracic Surgeon- Fairfield Hospital.EXCELLENT CT SURGICAL PARTNERS AND STATE OF THE ART FACILITIES? CINCINNATI MERCY HEALTH IS WHERE YOU WANT TO BE!.Mercy Health Hea...Show more
    Last updated: 30+ days ago • Promoted