Health Benefit Educator - MD or VA WAH

Please note : While this is a remote position, local and occasional out of state travel is required (50-75%) to be onsite with clients and stakeholders. Candidate must live in Maryland or Virginia area and be able to travel as needed.

Job Description

Support output of a key discipline within U3000 Health Engagement Organization

Focus on achievement of assigned goals and support in achieving functional goals

Inform direct managers and teams to address resou rce and operational needs

Focus on short-term outputs and other work areas as assigned

Main contributor to business strategy by understanding market benefit offerings to en sure benefit education success to clients and customers in group setting

Able to self-manage assignments and schedule event times

Demonstrate in-depth understanding of key Cigna plan benefits, ancillary programs , and initiatives

Work with assigned Cigna clients during pre-effective timeline to coordina te tailored education events with available modality options (on-site, telephonic, and self-service engagement options )

Identify customer education opportunities to drive maximum utilization of available resources (all lines of benefit plans and programs)

Lead and deliver virtual and / or onsite awareness and education presentations, engagement offerings , and activation duties in group setting as assigned to existing and prospective customers in Select & Middle Market Segment (U3000)

Coordinate with local Health Engagement team to ensure needs are met and potential problems are averted

Provide information to Cigna client (s) on the use of available steerage resources throughout the plan year as assigned

Keeps account partners informed about account status and opportunities for expanded business

Follows established guidelines and procedures of benefit education events and other events as assigned

Maintains current knowledge in all Cigna products, programs, and tactics

Refers customer service inquiries, administrative functions, implementation, billing questions, and other production matters to appropriate service organization partners

May support local market community events as assigned

Qualifications

Bachelor’s preferred; in education, marketing , business, or related field

1-2 years experience in benefit education / presentation and event deployment / support

Current and active Health & Life License or in process of pursuing (com pletion within 60 days of hire)

E xcellent communication and presentation skills

I nfluential sales experience preferred

Proven ability to excel in heavily matrixed organization and expeditious sales cycles

Ability to identify opportunities and support cross-sell opportunities with sales / account management teams

Ability to travel to local / remote trainings / meetings as assigned (50%-75% travel, especially during open enrollment)

This role must be located within assigned territory / market to be able to drive to client locations, local offices

Bi-lingual in Spanish preferred