Call Center Agent (Colombia)

Call Center Agent

This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

Duties and responsibilities include :

• Managing a whole lot of incoming and outgoing calls in the operations.
• Identifying the needs of the client and finding solutions to it.
• Answering inbound calls, converting them to leads, and later to towing jobs.
Working conditions :
• Remote
• Shift-based in a Call Center that works 24 / 7.
• Pacific Time Zone

Requirements :

Computer specifications :

Main Internet Speed Requirement :

Using internet speedtest :

VoIP Speed Test | 8x8 / / Aircall's VoIP Speed Test | Aircall / / VoIP Speed Test : Check Your Network Reliability (getvoip.com)

Power Backup :

Internet Backup (Secondary internet) :

Power and Internet Backup is a MUST.