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Bilingual Patient Support Representative - (Sunday - Thursday shift)

Bilingual Patient Support Representative - (Sunday - Thursday shift)

RCAMidland, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. We help our patients by :

  • Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA / marketplace, and Social Security Disability, assisting patients throughout the application process
  • Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
  • Communicating, clearly and effectively both orally and in writing

Requirements : Must be :

  • Self-motivated, dependable and adaptable
  • Organized and have strong time-management skills
  • Able to follow all HIPAA, state and federal guidelines
  • Knowledgeable of office equipment including, phone, fax, computers and email
  • Bilingual (Spanish)
  • Able to work Sunday - Thursday
  • Past experience desired, not required :

  • Medicaid experience
  • Work in hospital or medical office setting
  • Insurance verification
  • Social Services and / or Patient Advocate
  • Working knowledge of hospital systems (ie : Epic, Cerner, Meditech)
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    Patient Support Representative • Midland, TX, US