Job Description
Job Description
Description :
We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. We help our patients by :
- Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA / marketplace, and Social Security Disability, assisting patients throughout the application process
- Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
- Communicating, clearly and effectively both orally and in writing
Requirements : Must be :
Self-motivated, dependable and adaptableOrganized and have strong time-management skillsAble to follow all HIPAA, state and federal guidelinesKnowledgeable of office equipment including, phone, fax, computers and emailBilingual (Spanish)Able to work Sunday - ThursdayPast experience desired, not required :
Medicaid experienceWork in hospital or medical office settingInsurance verificationSocial Services and / or Patient AdvocateWorking knowledge of hospital systems (ie : Epic, Cerner, Meditech)