A company is looking for a Production Support Analyst.
Key Responsibilities
Monitor and resolve issues across the tech stack, including hardware, software, application, and network
Collaborate with engineering teams to address repetitive issues and improve operational efficiency
Participate in on-call rotation and manage significant events related to business continuity and infrastructure changes
Required Qualifications
Bachelor's degree in Computer Science or a related technical discipline
3-5 years of practical experience in production systems support or application development
Hands-on experience with Unix / Linux operating systems
Experience with automation using scripting languages such as Python
Knowledge of ITIL principles
Production Support Analyst • Colorado Springs, Colorado, United States
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