Water Restoration Supervisor

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Company Overview

SERVPRO of Olathe / Lenexa is a leading provider of restoration services specializing in water and fire damage restoration, commercial cleaning and construction. With a commitment to excellence and customer satisfaction, we pride ourselves on delivering high-quality restoration solutions to residential and commercial properties. As we continue to grow, we are seeking a skilled and experienced Fire and Water Restoration Supervisor to join our team and lead our restoration projects to success.

Position Overview

We are currently seeking a dedicated and knowledgeable Fire / Water Restoration Supervisor to oversee restoration projects from start to finish. The ideal candidate will have a strong background in water and / or fire damage restoration, excellent leadership skills, and the ability to manage a team effectively. The Water / Fire Restoration Supervisor will be responsible for coordinating and supervising restoration efforts, ensuring that projects are completed on time, within budget, and to the highest quality standards.

Responsibilities :

• Supervise and coordinate all aspects of water and fire damage restoration projects.
• Lead and manage a team of restoration technicians, ensuring that work is completed efficiently and according to company standards.
• Conduct on-site assessments to determine the extent of damage and develop restoration plans.
• Oversee the mitigation and restoration process, including water extraction, drying, dehumidification, and smoke / odor removal.
• Communicate effectively with clients, insurance adjusters, and other stakeholders throughout the restoration process.
• Monitor project progress, identify potential issues or obstacles, and implement solutions to ensure timely completion.
• Ensure compliance with all safety regulations and protocols.
• Provide training and mentorship to restoration technicians to enhance their skills and knowledge.

Qualifications :

• Experience in water and / or fire damage restoration, with a proven track record of successful project management preferred
• IICRC certification in water damage restoration and / or fire and smoke restoration preferred.
• Strong leadership and supervisory skills, with the ability to motivate and inspire team members.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders.
• Ability to work well under pressure and manage multiple projects simultaneously.
• Valid driver's license and clean driving record.

Normal Working Hours, Additional Working Hours and Travel Requirements :

This is a full-time position with standard hours of 8 : 00 a.m. to 4 : 30 p.m., Monday through Friday , totaling 40 hours per week, along with on-call responsibilities . During periods of high demand, extended hours and additional workdays may be necessary to meet customer needs. This role often requires working more than 8 hours a day, including some evenings and weekends. A weekend on-call bonus, premium pay for extended hours, and additional compensation for high-volume or "storm mode" periods are provided . Travel is primarily local, though occasional out-of-area and overnight travel may be required.