Accounts Payable Specialist

Job Overview

At KDP, we work together to create brands people love. As part of our Finance Business Services team, the Accounts Payable (AP) Specialist – Support plays a key role in identifying and resolving process inefficiencies within AP operations. This role serves as a primary point of contact for internal business stakeholders and external vendors, handling inquiries related to Corporate Cards, Expense Reports (Concur), and vendor invoices via phone and ServiceNow tickets.

The AP Support Specialist will conduct research across multiple systems, perform vendor statement reviews, and generate reports. Success in this role requires meeting daily operational SLAs, resolving aged AP issues, and providing timely, accurate responses to inquiries.

Key Responsibilities

• Respond to inquiries related to Corporate Cards, Concur Expense Reports, and AP / CTA processing from internal stakeholders and external vendors.
• Provide training and guidance on Concur, Credit Card, and AP system processes, including policy interpretation.
• Manage ServiceNow (SNOW) tickets; maintain and update SNOW knowledge base articles.
• Review vendor statements to identify credits and aged invoices; follow up with vendors to obtain missing documentation.
• Lead and follow up on scheduled business calls, ensuring action items are completed.
• Process requests for new corporate cards, limit increases, and invoice escalation support.
• Manage workload to meet SLA and productivity targets.
• Participate in ad-hoc projects and initiatives as needed.

Total Rewards

Requirements

Company Overview

Keurig Dr Pepper (NASDAQ : KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances employment for its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

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