Human Resources Business Partner (Philadelphia)

Title : Human Resources Business Partner

Location : Hybrid-Must live in PA / Philadelphia, PA preferred

Travel : PA & MD

Department : Human Resources - Retail

Reports to : Senior Human Resources Manager

SUMMARY OF JOB RESPONSIBILITIES :

The Human Resources Business Partner will assist the in the assigned HR functions to support company culture and growth. This role will facilitate employee relations on behalf of the company within the different locations in the designated geographic area(s). The Human Resources Business Partner will help to provide an excellent workplace experience, assisting with inquiries about company policies, and ensuring best employee relations practices.

ESSENTIAL FUNCTIONS AND BASIC DUTIES :

• Meets regularly in the assigned locations and attends department meetings to understand goals and objectives to provide appropriate guidance and support.
• Provides day-to-day assistance to all employees within the geographic area in any HR related matters maintaining effective communication.
• Recognizes sensitivity, complexity, and urgency of employee relations issues and takes appropriate action to provide sound guidance on resolutions protecting sensitive information or escalate issues to Senior Human Resources Manager.
• Serves as the initial contact and liaison for intake and assessment of employee issues and complaints.
• Responds to fact-findings and to conduct prompt, thorough, neutral, and accurate workplace investigations related to employee misconduct, discrimination, and other complaints.
• Conducts high-level workplace investigations on short timeframes ranging from simple to, sometimes, complex issues and escalating most significant issues to Senior Human Resources Manager.
• Tracks and logs thorough documentation of all incident reports and investigations on employee-related incidents following company protocols and in the corresponding company systems.
• Assesses training needs and provides recommendations on topics of employee-related training with Regional HR and assists with the coordination of training as needed.
• Provides HR policy guidance and interpretation to employees and / or supervisors assisting management in formulating responses.
• Assesses the locations work environment and communicate with Senior Human Resources Manager in areas of development. Interprets the need for the intermediate and long-term advancement potential of individuals and jobs to create organization opportunities for development.
• Promotes a collaborative approach to serve and support all employees across the geographic area in conjunction with strong ethics to represent and practice the company values.
• Assists with HRIS systems use and HR programs to employees when needed or recommends points of contact to help address employees inquiries.
• Opens, organizes, and updates employee files. Tracks employee progress, noting promotions, recognitions, policy violations, and documenting them accordingly. Ensures all employee files are maintained according to law.
• Provides feedback to the Senior Human Resources Manager and Retail Area Managers regarding trends revealed when conducting exit interviews.
• Provides feedback to Talent Acquisition Recruiters regarding the competency of terminated employees.
• Participates in legal hearings to provide testimonies and monitoring proceedings.
• Assists the HR team with ensuring Employee Handbook is updated with current policies and procedures.
• Works closely with management and employees to improve work relationships, build morale, increase productivity, and retention.
• Provides recommendations on policies and procedures that support best practices and a positive work environment
• Any other duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE :

SKILLS / ABILITIES :

Travel Required :