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Store Manager
Store ManagerNamco Pools • Rocky Hill, CT, US
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Store Manager

Store Manager

Namco Pools • Rocky Hill, CT, US
14 days ago
Job type
  • Full-time
Job description

Job Description

Do you consider yourself a natural leader who thrives in a metrics-driven environment that values hard work? Is your hunger for success as strong as your commitment to providing outstanding customer service? We’re looking for an operationally strong Store Manager focused on driving store performance and delivering exceptional customer care. Competitive salary plus bonuses!

Key Responsibilities

  • Drive sales by engaging both customers and associates.
  • Ensure every team member embodies our core values, delivering a positive, friendly, and memorable customer experience.
  • Train, develop, and inspire employees to foster a fun, respectful, and productive environment.
  • Maintain store cleanliness, accurate signage and pricing, fully stocked shelves, effective floor and merchandising plans, and a professional team appearance.
  • Act as a coach and resource to support each employee’s success and store performance.
  • Ensure all associates are trained in sales techniques, product knowledge, and customer service excellence.
  • Execute effective staffing based on customer patterns, sales data, and service needs.
  • Address and resolve associate complaints promptly and constructively.
  • Perform other duties as assigned.

Education, Experience, and Skills

  • High school diploma required.
  • Proven experience in driving sales and achieving targets.
  • Retail management experience with demonstrated leadership abilities.
  • Strong mentoring, coaching, and people management skills.
  • Excellent problem-solving, organizational, and communication skills.
  • Customer-focused with a passion for outstanding service.
  • Ability to work varied hours, including early mornings, nights, weekends, and extended shifts (10+ hours / day).
  • Proficient with MS Office and retail software systems.
  • Ability to lift, push, or pull over 45 lbs.
  • Work Environment

  • This position is onsite and does not offer remote work.
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    Store Manager • Rocky Hill, CT, US

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