Order Fulfillment Specialist

Order Fulfillment Specialist

ID

2025-7449

Department

Customer Service

Position Type

Regular

Location

US-MN-Warroad

Job Overview

The Order Fulfillment Specialist (OFS) plays a key role in supporting Marvin's Customer Services division by reviewing and validating the orders placed in Marvin systems. This internally facing role focuses on ensuring order accuracy and completeness, particularly for engineered-to-order and highly customized products. The ideal candidate will have strong analytical skills, an interest in AutoCAD, and a comfort level with math and technical detail.

Highlights of your role

Review and validate customer orders within Marvin systems to ensure accuracy and completeness.

• Collaborate with internal teams including Customer Care Agents, Technical Support Representatives, and Architectural Project Coordinators to resolve order-related inquiries.
• Utilize Marvin documentation and systems (OMS, ICIM, Salesforce) to support order fulfillment processes.
• Assist in creating bills of materials for production based on product specifications.
• Partner with divisional team members to deliver a high-quality internal customer experience.
• Maintain clear and professional communication throughout the order review process.
• Support onboarding of new partners as needed, with a focus on internal coordination.

You're a good fit if you have (or if you can)

Also want to make sure you have

We invite you to See Yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.

We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include :

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an Equal Opportunity Employer

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.

Compensation

$21.34 - $24.91 / Hr.