X1 Concierge Support Associate - X1 Analytics

Job Description

Job Description

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Essential Functions :

• Process orders by reviewing reports to move files into the next phase of processing correctly and in a timely manner.
• Extract / obtain title evidence (i.e. deed copies, mortgage copies, etc.) from various databases and / or county websites to facilitate preparation of concierge reports.
• Assign orders to Concierge vendor partners and thoroughly communicate instructions and expectations for timely completion and delivery of assignments as needed.
• Act as liaison between X1 Concierge partners and Concierge Searching teams to ensure client and company requirements are met within prescribed service level agreements.
• Perform searches of public records for Concierge Report Production.
• Provide back-up to various department functions when necessary to ensure continuation of department workflow.
• Additional responsibilities as assigned.

Education and Experience :

Competencies :

REASONING ABILITY

Physical Demands :

While performing the duties of this job, the employee is regularly required to communicate orally. The employee uses hands and fingers to type, handle, and reach. Operating office machinery such as a computer, phone, copier, printer, etc. is necessary in the commission of daily duties. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Westcor offers some great perks :

Note : This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.