Public Service Supervisor

Public Service Supervisor

The Iowa Department of Revenue's Alcohol & Tax Compliance Division is seeking a Public Service Supervisor to join the Corporate Tax team.

The Compliance Division oversees all facets of tax processing, issuances of business permits, and alcohol regulation throughout the state. From the receipt of individual and business tax returns and payments, audits and collections, to routine compliance inspections and regulatory verification of alcohol-licensed establishments, this division is tasked with upholding, enforcing, and educating taxpayers and licensees on Iowa's laws and regulations.

In this position you will :

• Provide leadership and training to employees to help them perform at their maximum level
• Develop and implement objectives and strategies for team members
• Monitor and evaluate employee performance
• Monitor and evaluate progress of audit and exam resolution programs
• Participate in cross-functional continuous process improvement opportunities in collaboration with colleagues

Preference will be given to candidates with experience in the following :

Employer Highlights :

The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We offer a flexible working environment and opportunities to work from home with the ability to work from anywhere in the State of Iowa as long as it is your primary residence. We have a great total compensation package for all of our full-time employees, including :

The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you're looking for a career with an organization that values its employees and customers, you've come to the right place.

Applicants must live within the State of Iowa to qualify for this position. A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate.

Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games.

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization.

Minimum Qualification Requirements :

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification :

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes :

Join us - elevate your career with the State of Iowa.