Valet Attendant (Seasonal)

Job Description

Job Description

Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean.

For more information visit http : / / thecolonypalmbeach.com

The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place.

JOB OVERVIEW :

Greet and assist guests in a gracious and professional manner while in accordance with the hotel’s standards of quality. Ensure the safe and efficient parking of guest vehicles while delivering service that exceeds our guests’ expectations. Is responsible for responding quickly to guest requests and providing caring interactions with all guests. Escort arriving and departing guests to their destination in a friendly, courteous manner.

Must be 25 yrs. Or older to apply and clear DMV history.

ESSENTIALS JOB FUNCTIONS :

• Ensure that the Valet Desk is attended at all times.
• Meet and exceed guests’ expectations by anticipating the services they might require.
• Ensure that all guest's valet service experiences are memorable, unique and in accordance with the hotel’s standards of quality.
• Open doors and assist guests / visitors entering and leaving the property, welcome and greet all guests and visitors.
• Assist guests / visitors in and out of vehicles, including assisting with opening / closing vehicle doors and loading / unloading luggage.
• Monitor and direct personal and vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
• Effectively tag vehicle keys; drive, park and retrieve guests’ cars without causing damage to the vehicle.
• Maintain security of vehicles, belongings kept inside the vehicle and vehicle keys.
• Communicate parking procedures to guests / visitors.
• Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and businesses.
• Maintain complete knowledge of :

All hotel features / services, hours of operation.

QUALIFICATIONS :

Education / Experience Requirements :