Service Coordinator Supervisor

Service Coordination Supervisor

We're looking for people who put their innovation to work to advance our success and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

What you will experience in this position :

• The Service Coordination Supervisor will lead a hybrid team of Service Coordinators to achieve operational excellence and ensure world-class service delivery.
• As a working supervisor, you will lead, coach, and supervise a team of Service Coordinators, helping to ensure alignment with operational goals and performance standards.
• Evaluating the performance of team members.
• Perform administrative duties, including time-off and payroll approvals, budget planning discussions, and corporate credit card expense authorizations.
• Coordinate and supervise daily activities to ensure timely and accurate service delivery.
• Provide training, mentorship, and support to team members.
• Identify, develop, and implement strategies to improve team performance and customer happiness.
• Address complicated customer issues and ensure resolution.
• Collaborate with other departments to streamline processes and improve service quality and response time.
• Ensure compliance with company policies and procedures.

You have :

WE HAVE :

Benefit Overview

At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes :

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.