Animal Transport and Intake Supervisor (Woodfin)

Launched in March 2013, the ASPCA Behavioral Rehabilitation Center is the first and only facility dedicated to the study and rehabilitation of extremely fearful, under-socialized dogs, such as those confiscated from puppy mills and hoarding situations. In 2017, the ASPCA Behavioral Rehabilitation Center (BRC) relocated to a new permanent and expanded facility in Weaverville, North Carolina. The mission of the BRC is to share best practices, develop structured behavior modification programs for other animal welfare organizations and assist with these programs implementation. Our ultimate goal is to maximize lifesaving impact through partnership and collaboration with shelter partners across the country.

Under the direction of the Senior Director, Operations, t he Manager, Intake and Animal Transport works with internal and external partners to manage and carry-out all aspects of the Behavior Rehabilitation Center's program acceptance process . In addition, this role will be responsible for the coordination and facilitation of all transports of dogs under the care of the Behavior Rehab Center. This may include transport to / from off-site medical services, placement partner shelters, new arrivals, etc.

One of the most critical functions of this role is to serve as part of a harmonious, united team with shelter operations, shelter medicine, and animal behavior experts. This united team is dedicated to collaborating with each other to provide balanced, integrative care and to ensure all work supports the behavioral health of the dogs in treatment.

Daily responsibilities include driving up to 8 hours per day, 5 days per week

~ This position includes travel other locations, deploying to the field or attending conferences up to 10% of the time

~ Available to work a flexible schedule, including days, evenings, weekends, and holidays. This role is currently set as Monday- Friday but some flexibility will be needed.

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The target hiring range for this role is $26.25 - $28.25 hourly.

Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Affordable health coverage , including medical, employer-paid dental, and optional vision coverage.

~ Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.

~ Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.

~ Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

Check our website for more information on our benefits offerings .

Monitor all intake inquiries in a timely manner and oversee the BRCs candidate approval process, working closely with the Senior Director of Behavior, the Senior Director of Operations and the Senior Director of Medical to ensure that candidates meet all program inclusion criteria.

~ Schedule and coordinate physical intake of new dogs arriving for behavioral rehabilitation.

~ Safely and humanely transport dogs, some of which are medically and / or behaviorally compromised, to and from ASPCA facilities, veterinary partners, and partner shelters.

~ Coordinate all aspects of animal transport with sending and receiving partners, including lining up alternate drivers as needed

~ Train staff from other departments to assist with transports, including training on professional appearance, maintaining clean and safe vehicles, and safeguarding program assets and animals

~ Support all aspects of animal transportincluding, but not limited to : partner relations and quality assurance, animal readiness, proper transport, fleet oversight and maintenance, appropriate animal handling, transport schedule, routes, emergency preparedness, etc.

Develop efficient tools to track and verify all aspects of safe and humane transport operations, fleet / vehicle maintenance and driver training and retention

Develop and maintain standard operating procedures across animal intake and transport programs

~ Participate in daily cross-shelter rounds, sharing out incoming arrivals and outgoing transports and collaborating with BRC colleagues to monitor capacity and discuss incoming and outgoing transports.

~ Ensure proper cleaning and sanitizing of all transport crates and supplies between transports.

~ Collaborate with the veterinary team to ensure appropriate veterinary documentation is completed for all transports to ensure compliance with all state laws and organizational policies.