Client Support Associate

Overview :

As a Client Support Associate at Dialed In Gummies, reporting directly to the President your role is essential in driving sales growth and ensuring the success of our dispensary partners. You will be integral in delivering outstanding support to dispensary staff, executing effective sales strategies, and building strong client relationships. Your efforts will focus on enhancing sales performance and brand visibility through tailored sales support and activation initiatives. Must be badged with the state you are applying in. Must be available to work on Saturdays.

Key Responsibilities :

• Primary Contact : Serve as the main point of contact for dispensary staff, providing timely support, addressing inquiries, and offering detailed product information to facilitate sales.
• Sales Activations : Work closely with the sales team to implement in-store activations and promotional events designed to increase sales and boost brand visibility within dispensaries.
• Promotional Coordination : Manage the distribution of promotional merchandise and items to dispensary staff to strengthen brand awareness and foster client loyalty.
• Menu Management : Regularly review and update dispensary menus to ensure accurate representation of our products, aligning with sales goals.
• Training Programs : Organize and conduct training sessions to educate dispensary staff on product features, benefits, and effective sales techniques.
• On-Site Engagement : Travel to dispensary locations for in-person engagements, including training sessions and sales activations, to support staff and drive sales efforts.
• Feedback Collection : Gather and analyze feedback from dispensary staff about our products and services to identify opportunities for improvement and inform sales strategies.
• Event Representation : Represent the brand at industry events, trade shows, and community gatherings, networking with potential clients and partners to enhance brand reach and drive sales.
• Brand Image : Uphold a professional and positive brand image in all interactions, adhering to company values and guidelines.
• Market Awareness : Stay updated on industry trends, competitor activities, and regulatory changes to maintain a competitive edge and ensure compliance.
• Performance Tracking : Monitor and report on sales-related metrics such as event attendance, sales conversions, and customer feedback.

Qualifications

Additional Duties :

As markets change your job duties may change, as this is not an all-inclusive list of duties for your job description.