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Conference Sales Manager - Convention Sales Department
Conference Sales Manager - Convention Sales DepartmentGreater Miami Convention & Visitors Bureau • Miami, FL, United States
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Conference Sales Manager - Convention Sales Department

Conference Sales Manager - Convention Sales Department

Greater Miami Convention & Visitors Bureau • Miami, FL, United States
30+ days ago
Job type
  • Full-time
Job description

JOB TITLE : Conference Sales Manager – CONVENTION SALES DEPARTMENT

The Greater Miami Convention & Visitors Bureau (GMCVB) is seeking an experienced Conference Sales Manager to join our Convention Sales department.

JOB SUMMARY :

This pivotal role will be responsible for generating and following up on sales leads in a specified territory or market segment, to book room nights in GMCVB partner hotels and Miami Beach convention center. Promotes Miami as a premier meeting and conventions destination.

RESPONSIBILITIES :

  • Follows-up on leads generated by marketing activities; telephones or visits potential customers to discuss needs and provide presentations.
  • Develop referrals and make contacts with other potential candidates in assigned territory.
  • Responsible to meet and exceed assigned target goals from specific market.
  • Ensure contacts receive marketing literature; answers any questions and obtain any further information necessary for customers, to book business.
  • Assist customers with obtaining price quotes and provides appropriate follow-up.
  • Reviews any questions or concerns with the supervisors.
  • Follow-up with customers after meeting or conference to assure customer satisfaction.
  • Submits activity reports to supervisor.
  • Provides briefings on sales activities, problems, etc., to the supervisor as necessary or as requested.
  • Ensures that sales leads, bookings, client traces and sales activity are properly logged in CRM database.
  • Solicits and secures hotel and convention center lead through telemarketing and written correspondence.
  • Produces sales leads, bookings, lost business transmittals and pre / post trip reports.
  • Conducts organized site inspection visits including venue reviews.
  • Organizes sales trips / blitzes with creative themes; producing mailing, solicitation list, followed up with reports and expenses.
  • Attends local industry meetings, trade shows, familiarization trips, luncheons, etc.
  • Coordinate and develop proposals.
  • Make presentations to organizations promoting Greater Miami and Miami Beach.
  • Plan and execute sales missions.
  • Leads FAMS throughout the year as well as manages industry trade shows.
  • Assist in managing a departmental budget.

QUALIFICATIONS :

  • Education : College graduate or equivalent.
  • Experience : At least five years’ hotel sales, destination sales, or related sales experience.
  • Sales & Business Development – Strong ability to generate leads, prospect new clients, and close sales.
  • Market Segmentation & Territory Management – Experience targeting specific industries, associations, or corporate groups to drive business.
  • Event Planning & Logistics – Understanding of hotel room blocks.
  • Destination Marketing & Promotion – Ability to effectively sell Miami as a premier meeting and conventions destination.
  • Relationship Building – Strong networking skills to engage with meeting planners, corporate executives, and event organizers.
  • Contract Negotiation – Proficiency in negotiating contracts with clients, hotels, and venues.
  • CRM & Reporting – Experience with customer relationship management (CRM) software, preferably Salesforce, Simpleview, or similar .
  • Communication & Presentation Skills – Ability to deliver compelling sales pitches, presentations, and proposals.
  • Travel & Industry Engagement – Willingness to travel for tradeshows, industry events, and client meetings .
  • Success in this position requires interpersonal skills for frequent interaction with customers.
  • Knowledge of Microsoft Word, Outlook or comparable software programs.
  • BENEFITS :

    We offer a comprehensive benefits package including :

  • Health
  • Dental
  • Vision
  • LTD
  • Life Insurance
  • EAP
  • Paid Parking
  • Sick days
  • Vacation days
  • 13 Holidays
  • Learning & Development
  • 401K
  • Retirement Plan
  • ABOUT US :

    The Greater Miami Convention & Visitors Bureau is the official, accredited destination sales and marketing organization for Greater Miami and Miami Beach. A global leisure and business destination that delivers culturally rich, diverse, and innovative experiences inspiring boundless passion in visitors and residents alike.

    Learn more about us on our website :

    MISSION :

    To Generate travel demand to Greater Miami and Miami Beach, to maximize economic impact to our community, ensure industry resiliency, and elevate the resident quality of life.

    HOW TO APPLY :

    Send Resume & Salary Expectations to : employment@GMCVB.com

    NO PHONE CALLS PLEASE

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    Sales Manager • Miami, FL, United States

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