Patient Access Representative

Patient Access Representative

St. Peters is looking to hire a Full Time Patient Access Representative I in our Emergency Department! The Patient Access Representative is often the first point of contact for our patients and must represent BJC with the highest standard of customer service compassion and perform all duties in a manner consistent with our mission vision values and BJC service standards. The Patient Access Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence professionalism and ability to make a personal connection.

Responsibilities include hospital registration and scheduling within BJC systems, ensuring proper patient identification, registering, scheduling, verifying insurance, scanning and retrieving documents, validating that the order is complete signed by the ordering provider and the correct test is ordered. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure education on financial responsibilities and collection of applicable patient payments. Must be able to understand articulate and enforce hospital compliance with Medicare Secondary Payer HIPAA Privacy Standards Patient Bill of Rights and Responsibilities Advance Directives Consent to Treat EMTALA JCAHO Requirements. Each patient completes HIPAA acknowledgement.

BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Minimum Requirements :

• Education : High School Diploma or GED
• Experience : No Experience

Preferred Requirements :

BJC Total Rewards :

At BJC we are committed to providing you and your family with benefits and resources to help you manage your physical emotional social and financial well-being. Comprehensive medical dental vision life insurance and legal services available first day of the month after hire date. Disability insurance

To learn more go to our Benefits Summary.

Equal Opportunity Employer