Assistant General Manager | Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Utilizing initiative and independent judgment, the Assistant General Manager assists the General Manager in planning, directing and managing the day-to-day operations of the Grand Junction Convention Center, Avalon Theatre, Las Colonias Park Amphitheatre, and Stocker Stadium, including sales & marketing, finance, event services, operations, human resources, public safety, production, union related issues, and facility maintenance. Supervision is exercised over professional staff, who directs various sections in day-to-day operations. Responsibility further includes evaluation and development of recommendations to improve organizational administration, procedures, policies, and programs. Unusual problems and major changes in programs or policy are discussed with the General Manager.

This role pays an annual salary of $80,000-$95,000 and is bonus eligible.

Benefits for Full-Time roles : Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 22, 2025.

Responsibilities

• Assist the General Manager in planning, directing and managing the day-to-day operations of the Center, including sales & marketing, finance, event services, operations, human resources, public safety, production, union related issues, and facility maintenance.
• Maintains active contact with the Client / Contract Administrator. Monitors Oak View Group's compliance with all provisions of the management contract.
• Actively promotes the use of the facility to maximize its utilization.
• Negotiates lease agreements as determined necessary and in the best interests of the facility.
• Negotiates contracts and agreements with event organizers, hosts, managers and agents.
• Establishes and maintains effective working relationships with the Client / Contract Administrator, tenants, government departments and agencies, entertainment / convention industry, community and civic organizations to encourage continual and regular use of the facility.
• Coordinates facility involvement with Convention and Visitors Bureau, as well as other appropriate destination marketing agencies.
• Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include : matters of training and development; quality assurance; energy efficiency; safety / emergency procedures, crowd control and crisis management procedures, or other areas as needed.
• Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
• Prepares and maintains required and necessary reports / records for the Client / Contract Administrator and for the Corporate Office.
• Plans, organizes, coordinates and directs all activities and personnel engaged in maintaining and operating the facility.
• Assists and coordinates with the development of the annual operating calendar, activity schedules, projections for attendance and / or revenue.
• Assist the General Manager in the development and administration of the facility's operating and capital budgets. Work directly with the department directors in developing departmental operating budgets and revenue projections.
• Recruit, select, lead, motivate and evaluate director level staff; provide or coordinate training as needed; work with employees to correct deficiencies; implement discipline and termination procedures.
• Work with the departmental directors in the day to day management of their various departmental disciplines; review and evaluate processes and results; identify and resolve deficiencies and challenges.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Develop and implement programs, policies, and procedures for the Center.
• Assist the General Manager in the oversight of the facility's contract service partners (Food & Beverage, Parking, A / V, IT, Electrical).
• Develop or direct the development and preparation of comprehensive management reports and manuals (i.e. Operations Manual, Event Handbook, Annual Sales & Marketing Plan, Annual Preventative Maintenance Plan, Annual Facility Report, Booking Policies, Fire Code Rules & Regulations, etc.)
• Participate and leads various interdepartmental project groups, special projects, and task forces.
• Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to programs, policies, and procedures as appropriate.
• Represent the General Manager as needed at various meetings.
• Establish and maintain effective working relationships with staff, vendors, facility stakeholders and facility users
• Provide an extremely high level of customer service at all times.
• Other duties as assigned.

Qualifications

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will