Client Relationship Manager

A company is looking for a Client Relationship Manager (Remote).

Key Responsibilities

Act as the primary point of contact for client HR staff, addressing service questions and providing timely responses

Document, track, coordinate, and resolve client inquiries while communicating results back to clients

Build and maintain strong relationships with clients, serving as a trusted advisor and subject matter expert

Required Qualifications

High School Diploma or GED

3 years of experience in sales, sales support, implementation, benefit administration, or customer service

Experience in a sales administration role is preferred

Proficiency with Microsoft Word and Excel; basic knowledge of PowerPoint preferred

Knowledge of employee benefits issues and relevant legislation