Manager, Business Risk Guide- Enterprise Services Risk Office

Job Description

Manager, Business Risk Guide- Enterprise Services Risk Office

We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including : Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, Global Enterprise Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech.  As the risk team for Enterprise Services Business Risk, we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business.

If you are a problem solver seeking an exciting challenge. Can build relationships as well as develop and implement innovative solutions and are ready to work on the front line of a top 10 Bank. Come be a part of an organization that’s dedicated to helping Capital One identify, manage and effectively mitigate risk – changing banking for good - for our customers, our communities and our associates.

​​As a Business Risk Manager in Capital One’s Enterprise Services (ES) Risk organization, that’s exactly what you’ll do as a first line function.  Working with talented associates, you are the conscience of all areas of the Business. You will apply your risk management and analytical skills to some of our highest profile Risk Management projects. You are a highly motivated, experienced, collaborative Risk Management professional that is forward thinking, quick to adapt, and technologically adept. These skills will allow you to gain insights, act as a change agent to influence both business and technology partners, and deliver value-added risk management services to help ensure our Company remains well-managed and avoids unnecessary risk.

In this position, you will play a key role in enhancing our Business risk management investment, product and data processes across Capital One and driving project and program delivery.

Here's what we're looking for in an ideal teammate :

You are a critical thinker who seeks to understand the business and its control environment.

You possess a relentless focus on quality and timeliness.

You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.

You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

You are a trusted advisor both leading and driving effective and relevant risk management conversations with Divisional Business and Tech leadership and their teams.

You are an informed consultant to develop and deliver appropriate messages on risk themes and challenge remediation activities.

You are an approachable and effective partner to navigate regulatory and compliance requirements to help develop fit for purpose solutions with the ability to flex where appropriate

Responsibilities :

Build successful relationships with our Investment, Product, Data and other team members to understand the impact of business and technology risk on critical business processes

Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.

Influence leaders within Investments, Compliance, Product, Data, Cyber, second line risk organizations, and Internal Audit on key technology risks and actions as needed

Conduct periodic risk reviews with the executives and support reporting for risk metrics

Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness

Design and support internal risk and control governance processes

Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction

Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas

Basic Qualifications :

High School Diploma, GED or Equivalent Certification

At least 4 years of experience in the Financial Services or Technology industry

At least 4 years of experience in project, program, process, or risk management

At least 4 years of experience facilitating and leading discussions across various disciplines

Preferred Qualifications :

Bachelor’s Degree or military experience

Knowledge of the UK and US regulatory landscapes

5+ years of experience in risk management, technology, or a related discipline

At least 5 years of leading highly cross-functional programs

At least 5 years of experience consulting with senior executives and strategy building

5 years of experience supporting internal and external business clients with a deep understanding of Investment, Product and Data risk in the areas of security considerations, sustainability, business resilience and data restrictions

Experience in controls development, controls management, risk reporting activities such as process level assessments and risk and control self assessments

Strong organization skills and ability to support multiple projects simultaneously

Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels

Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL : $144,000 - $164,400 for Manager, Cyber Risk & Analysis

McLean, VA : $158,400 - $180,800 for Manager, Cyber Risk & Analysis

New York, NY : $172,800 - $197,200 for Manager, Cyber Risk & Analysis

Plano, TX : $144,000 - $164,400 for Manager, Cyber Risk & Analysis

Richmond, VA : $144,000 - $164,400 for Manager, Cyber Risk & Analysis

Wilmington, DE : $144,000 - $164,400 for Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).