Courtyard Nashville Green Hills - Part Time Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS / RESPONSIBILITIES

• Customer Service Excellence : Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication : Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving : Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability : Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills : Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Simplify your travels at Courtyard Nashville Green Hills. Refresh in our guest rooms with plush Marriott bedding, ergonomic workspaces, and mini-fridges. Savor balanced entrees, Starbucks coffee, and craft cocktails at the Bistro, or try local restaurants like Santo, Park Caf, and the renowned Bluebird Caf. During your stay, easily get to top Nashville sights including Belmont University and Lipscomb University, the Mall at Green Hills, Centennial Park, and Cheekwood Botanical Garden. Stay active at our rooftop pool and 24-hour fitness center, or enjoy outdoor recreation at Centennial Park. Our convenient location near downtown Nashville makes our venues a great choice for your next formal meeting or special event. Whatever brings you to Nashville, enjoy your stay at Nashville Green Hills. What sets us apart is our team-oriented culture-we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions :