Teller

SUMMARY

Under general supervision, but conforming to established policies and procedures, employee operates a teller's window by providing prompt, efficient, and accurate customer service functions while representing the Bank in a courteous and professional manner. The goal is to provide the customer with excellent service so that the customer continues to use the bank for all his or her financial needs.

ESSENTIAL FUNCTIONS

• Provides courteous and professional customer service.
• Accepts deposits and cashes checks to customer's accounts.
• Cross-sells the Bank's services and products.
• Accepts loan payments and safe deposit box rental payments.
• Admits customers to safe deposit boxes.
• Answer customers inquires and gives balances.
• Balances transactions at end of day and verifies cash totals.
• Cross trains in other areas of Banking Center to provide backup when needed.
• Perform duties as defined in the Bank Secrecy Act / Anti-Money Laundering Program.
• Performs other duties as assigned by management.

POSITION SPECIFIC COMPETENCIES

REQUIRED EDUCATION, EXPERIENCE AND SKILLS

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

EQUIPMENT USED : Computer, telephone, fax machine, scanner, copier, printer, encoder

SUPERVISORY REQUIREMENTS : None

The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

This job description is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.