Lead Field Technician

Lead A / V Field Technician

Location : Buffalo, NY

Hire Type : Direct Hire

Pay Range : $90,000 - $140,000 plus bonus

Work Type : Full-time

Work Model : Onsite (field role)

Positional Overview

The Imagine Group is recruiting for a Lead Field Technician on behalf of our client, a leading provider in installing audio-visual systems for both commercial and residential clients in Buffalo, NY .

In this role, you will be responsible for leading the onsite installation, configuration, and maintenance of a wide range of low-voltage systems, including audio / video security and networking technologies. You will oversee field crews, ensure projects are completed on time and to company standards, and serve as the primary point of contact for clients during installations. In addition, you will also be expected to troubleshoot complex technical issues, train other technicians, and coordinate with project managers to maintain workflow efficiency and customer satisfaction. In this role, following benefits will also be available to you :

Role & Responsibility :

• Experience with at least three of the following systems : Crestron, Extron, Control4, QSC, BiAmp, Shure, Dante.
• On-site Work : Safely use tools, set up and break down work areas, pull and label A / V wiring, install and configureAudio,Video, Control and lighting controllers according to industry standards.
• Troubleshoot equipment, manage parts inventory, and guide service work.
• Program Wi-Fi, camera, Control4, and Crestron Home systems, and collaborate with advanced programmers.
• Communicate effectively with clients, project managers, and account managers; manage installers; coordinate with co-trades; and provide daily updates to management.
• Review jobs in advance, understand the scope, and proactively work to minimize time consumption.
• Some travel and prevailing wage projects may be required.
• Able to use ladders and operate aerial lifts Team Building Event Support – Assist with planning and executing team-building events designed to enhance staff collaboration and workplace culture.

Skills & Experience