Talent.com
Desktop Support Engineer (Carmel)
Desktop Support Engineer (Carmel)SISL Global • Carmel, IN, US
Desktop Support Engineer (Carmel)

Desktop Support Engineer (Carmel)

SISL Global • Carmel, IN, US
7 hours ago
Job type
  • Full-time
  • Part-time
Job description

Job Title : Desktop Support Engineer

Location : Carmel, IN 46032

Duration : Fulltime

Responsibilities

  • Break Fix support incorporates the IT Onsite Desktop diagnosis and repair of hardware / software by replacing faulty components or configuring replacement equipment
  • OEM Vendor co-ordination for faulty or new hardware requirements
  • IMAC is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software / application

Desk Side Support includes all types of physical assistance required at the desk of an end user to resolve IT related issues

In Scope :

  • Incident Management for Endpoint Devices - Laptop / Desktop / Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
  • Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams / OEMs for any additional support
  • Co-ordination with OEM on Hardware / Software issues
  • Ticket information documentation using ITSM tool.
  • Perform advanced troubleshooting - technology and applications troubleshooting / repair / resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles / tablets)
  • Deployment and configuration of new hire equipment (Manually and / or using automated Tools)
  • Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
  • Hardware and software provisioning (check-in and check-out)
  • Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
  • Articulate technical solutions to non-technical users in simple and easy to understand terms
  • Occasional work to move / lift IT gear (PCs and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) (Ex : Movement of PC from one floor to another)
  • Uplift and reimage of leaver equipment and update of asset management system / CMDB.
  • Update of asset management system / CMDB according to Joiner Mover Leaver Process
    • Create a job alert for this search

    Desktop Support • Carmel, IN, US

    Related jobs
    Desktop Support Tech

    Desktop Support Tech

    SMC Corporation of America • Noblesville, IN, United States
    Full-time
    A Desktop Support Technician (DST) role is the initial point of contact for the SMC end user, the face of the IT department. The DST role is primarily involved with IT incident management.They are r...Show more
    Last updated: 24 days ago • Promoted
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Indianapolis, Indiana, United States
    Full-time
    A company is looking for a Customer Support Engineer to join their support team and assist customers with Kubernetes and vCluster issues. Key Responsibilities Troubleshoot Kubernetes and vCluster ...Show more
    Last updated: 30+ days ago • Promoted
    CT Tech in Carmel, Indiana - $1,940 / week

    CT Tech in Carmel, Indiana - $1,940 / week

    Vetted Health • Carmel, IN, United States
    Full-time
    Vetted is seeking a CT Tech for a travel job in Carmel, Indiana.The job was posted 12 days ago.The assignment starts on Dec 22 and is 13 weeks long with 6 hour shifts 5 days a week.You must live 60...Show more
    Last updated: 6 days ago • Promoted
    Optometrist-Carmel, IN-LensCrafters

    Optometrist-Carmel, IN-LensCrafters

    EssilorLuxottica • Carmel, IN, United States
    Full-time +1
    Total Rewards : Benefits / Incentive Information.LensCrafters is a place for visionaries.We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.At LensCr...Show more
    Last updated: 30+ days ago • Promoted
    MFG Setup Technician 2nd shift $1.00 / hr. Shift Differential + 10% quarterly Incentive (3 : 30pm - 12 : 00am)

    MFG Setup Technician 2nd shift $1.00 / hr. Shift Differential + 10% quarterly Incentive (3 : 30pm - 12 : 00am)

    Atkore International • Kokomo, IN, United States
    Full-time
    MFG Setup Technician 2nd shift.Atkore is a four-time Great Place to Work certified company and a two-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce ...Show more
    Last updated: 30+ days ago • Promoted
    Solution Architect - Remote

    Solution Architect - Remote

    Belden Inc. • Carmel, IN, United States
    Remote
    Full-time
    Select how often (in days) to receive an alert : .Select how often (in days) to receive an alert : .Remote, US All Areas, United States, 46302 . Propel your career surrounded by a diverse team of i...Show more
    Last updated: 30+ days ago • Promoted
    Veeva RIM Administrator

    Veeva RIM Administrator

    Syneos Health / inVentiv Health Commercial LLC • Indianapolis, IN, United States
    Full-time
    Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into ...Show more
    Last updated: 30+ days ago • Promoted
    Desktop Support Engineer

    Desktop Support Engineer

    Sunrise Systems • Indianapolis, Indiana, United States
    Full-time
    Quick Apply
    Job Title : Desktop Support Engineer.W2 Contract (Possible extension based on performance).Would also have to travel the first 4 weeks to our Libertyville site for training.The primary focus of the ...Show more
    Last updated: 30+ days ago
    Desktop Support Specialist - Indianapolis, IN

    Desktop Support Specialist - Indianapolis, IN

    Merge IT LLC • Indianapolis, IN, United States
    Full-time +1
    Our enterprise-level client is seeking to add a Desktop Support Specialist to the team in Indianapolis, IN.Please see below for full details-. Onsite in Indianapolis, IN 46052.Onsite in a Manufactur...Show more
    Last updated: 30+ days ago • Promoted
    Desktop Field Support

    Desktop Field Support

    Diverse Lynx • Indianapolis, IN, United States
    Full-time
    Desktop , helpdesk, field support.Diverse Lynx LLC is an Equal Employment Opportunity employer.All qualified applicants will receive due consideration for employment without any discrimination.All ...Show more
    Last updated: 30+ days ago • Promoted
    Veterinarian

    Veterinarian

    National Veterinary Associates • Kokomo, IN, US
    Full-time
    Kokomo Animal Hospital in Kokomo, IN, is seeking an Associate Veterinarian to join our compassionate and caring team!.Kokomo Animal Hospital operates as a full-service small animal practice.Establi...Show more
    Last updated: 30+ days ago • Promoted
    IAM Systems Engineer

    IAM Systems Engineer

    Skill • Indianapolis, IN, United States
    Temporary
    Aquent is proud to partner with a leading financial institution dedicated to innovation and maintaining robust, secure operations. This organization is at the forefront of digital transformation, co...Show more
    Last updated: 3 days ago • Promoted
    OT

    OT

    National Staffing Solutions • Kokomo, IN, US
    Full-time
    Details of the OT opening in Kokomo, IN : .Anticipated Start Date : 12 / 22 / 2025.Anticipated Duration of Assignment : 13 Weeks. Anticipated Schedule : 5x8 Days.We`re currently seeking a OT to join our amaz...Show more
    Last updated: 1 day ago • Promoted
    Physician / Surgery - Orthopedics / Indiana / Permanent / Orthopedic Surgeon opening in NW Indiana near Chicago - minutes from Indiana Dunes! Job

    Physician / Surgery - Orthopedics / Indiana / Permanent / Orthopedic Surgeon opening in NW Indiana near Chicago - minutes from Indiana Dunes! Job

    Britt Medical Search • Not Specified, Indiana, United States
    Permanent
    Seeking BE / BC Orthopedic Surgeon to join talented team in NW Indiana.The Schedule : Monday - Friday 8-5 pm (flexible).EMR system utilized in Inpatient & Outpatient settings.EPIC fully integrated HIM...Show more
    Last updated: 30+ days ago • Promoted
    Bridge Engineer - EI

    Bridge Engineer - EI

    GAI Consultants Inc. • Fishers, IN, United States
    Full-time
    We are looking for a Bridge Design Engineer, EI to join our Indiana Bridge Team.As a part of the team, the candidate will learn directly from a team of veteran bridge engineers while gaining exposu...Show more
    Last updated: 30+ days ago • Promoted
    RN - ER

    RN - ER

    ININD St Vincent Kokomo-46018 • Kokomo, IN, United States
    Full-time
    Shift : 3X12 Nights, 19 : 00 : 00-07 : 00 : 00, 12.When you join Synergy Medical Staffing, you'll have a dedicated recruiter helping you at all times. Your recruiter is a cross between a career coach and a c...Show more
    Last updated: 30+ days ago • Promoted
    Desktop Support Engineer (Carmel)

    Desktop Support Engineer (Carmel)

    SISL Global • Carmel, IN, United States
    Full-time
    Job Title : Desktop Support Engineer.Break Fix support incorporates the IT Onsite Desktop diagnosis and repair of hardware / software by replacing faulty components or configuring replacement equipme...Show more
    Last updated: 6 hours ago • Promoted • New!
    Project Engineer / Detailer-Commercial Door &Hardware

    Project Engineer / Detailer-Commercial Door &Hardware

    Kimmel and Associates • Indianapolis, IN, United States
    Full-time
    The company is a leading commercial contractor specializing in Division 8 products and services.They have built a reputation for delivering turn-key solutions through their collaborative Product an...Show more
    Last updated: 11 days ago • Promoted