A tiempo parcial Customer service Empleos en Tyler tx
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Customer service • tyler tx
- Oferta promocionada
Returns Associate - Customer Service
Cavender'sWhitehouse, TX, US- Oferta promocionada
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Cavender'sWhitehouse, TX, US- A tiempo completo
Returns Associate - Customer Service
The Customer Service Returns Associate ensures customer satisfaction by managing product exchanges and returns efficiently. CSR responsibilities include following safety and loss prevention protocols, maintaining a clean work environment, and providing exceptional customer service through various communication channels, such as email, chat, and phone. The successful Customer Service Returns Associate is self-motivated, detail oriented, and team oriented. This role reports to the Customer Service Manager.
Duties and Responsibilities
- Follow safety policies and procedures to ensure a safe working environment
- Follow loss prevention policies and procedures and report discrepancies to supervisor
- Maintain a solid knowledge base with the navigational skills to apply all expected procedures and processes within the OMS software application
- Proper receiving of all exchange / return products
- Maintain clean work area
- Maintain professional and courteous customer engagement via email, chat session, and phone delivering outstanding customer service
- Adhere to all company exchange / return system policies and procedures, to include LOCS Putaway (as needed)
- Maintain a professional and courteous relationship with all associates
- Perform other miscellaneous duties assigned as per supervisors and general office instructions
- Understand and adhere to company policies
Qualifications and Requirements
Cavander's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodation for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender's store.