Desktop support manager • baltimore md
Description:* The customer is a nonprofit organization that is a smaller user base which means the support specialist role will be doing a variety tasks and will be responsible for taking esc...Mostrar más
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About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services.We accelerate business transformation for our customers.Our expertise in strategy, desig...Mostrar más
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Performs a variety of general cleaning tasks to maintain patient rooms offices hallways and other assigned areas of the hospital and satellite locations.Duties may include utilizing floor care equi...Mostrar más
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The Baltimore Asset Services team ensures the timely and accurate processing and payment of corporate action events for US, Canadian and Latin American markets, including dividends, mandatory event...Mostrar más
Join the Nirvana Cannabis Team as Support Staff!.Are you ready to break into one of the fastest-growing industries in the country? At Nirvana Cannabis, we're not just selling products-we're creatin...Mostrar más
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Location - Baltimore, MD - Hybrid - 21230 Duration - 12 Months - Hybrid: 3 days onsite and 2 remote * Bachelor's Required The Baltimore Asset Services team ensures the timely and accurate processin...Mostrar más
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Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...Mostrar más
For immediate response, please send to :.WORD resume, Security+ CE, and best tim to speak!.Top Secret Clearance, SCI eligible.Ability to obtain and maintain a Top Secret Clearance, SCI Eligible | S...Mostrar más
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The customer is a nonprofit organization that is a smaller user base which means the support specialist role will be doing a variety tasks and will be responsible for taking escalated calls from the Tier 1. This could range from day to day technical support issues with users being unable to connect to the internet, their printer isn't working, specific issues related to the hardware or software applications of the organization. This person will also help with projects specifically around the Jira ticketing system. They currently using Jira but are not leveraging anything with the tool specifically how to create and generate reports to help create SLA, knowledge base documentation and helping to build out processes for the support desk which is not in place. This person will have the ability to bring ideas to the table on how to continue to improve and advance technology throughout the organization. This person will also be helping with asset management, as they are getting ready to roll out a large asset management project.
Requirements gathering, Data analysis, reporting, sql server, sharepoint, erpss, Sql, system administrator, powershell
Requirements gathering,Data analysis,reporting,sql server,sharepoint,erpss,Sql
Entry Level
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
