Field engineer Empleos en New bedford ma

Responsible for installation, development and implementation of applications, integrations, mechanical service, customer training, and sales demonstrations of applications on Tecan liquid handling platforms, including EVO and / or FLUENT.

Responsibilities

• Performs instrument installation, integration of third-party devices and development of software applications by writing Evoware and / or Fluent scripts.
• Performs problem diagnosis, service, and preventative maintenance on Tecan instruments.
• Performs complex software application development, including developing liquid classes, and device integration at customer sites.
• Provides customer training on use, application development maintenance, and troubleshooting.
• Share information obtained from unique problems or specialized training to the Field Service Team and the Tecan organization if appropriate.
• Performs complex demonstrations and installs.
• Maintain a travel schedule and to travel on short notice
• Complete essential service records in the established method and timeframe according to company policy.
• Ensure assigned targets and metrics are maintained and achieved as assigned.
• Maintains appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Provides back-up service support outside of assigned territory as needed.
• Maintains technical knowledge by attending educational workshops and reviewing technical publications.
• Handles essential tasks as assigned and responds to change productively.
• Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.
• This position requires a presence in the Worcester or Framingham surrounding areas, as well as the ability and willingness to maintain a travel schedule, including traveling on short notice.

Skills

Experience