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Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong understanding of network administration and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring the smooth operation of our technology infrastructure. Support service is provided remotely and at client sites.
- Responsibilities
- Provide technical support to end-users for hardware, software, and network-related issues.
- Install hardware and software.
- Troubleshoot and resolve problems with operating systems, applications, and network connectivity.
- Manage user accounts and permissions through Active Directory.
- Monitor and maintain Windows Server environments to ensure optimal performance.
- Assist with the configuration and management of Group Policy Objects (GPO).
- Analyze system performance and recommend improvements as necessary.
- Maintain documentation of IT processes, procedures, and user guides.
- Collaborate with other IT team members to implement new technologies and upgrades.
- Skills
- Proficiency in network administration, including TCP / IP protocols and DNS management.
- Strong technical support skills with experience in troubleshooting Windows operating systems.
- Familiarity with Windows Server environments and Active Directory management.
- Ability to analyze system issues and provide effective solutions.
- Excellent communication skills to assist users with varying levels of technical expertise.
- Strong problem-solving abilities and attention to detail.
- Weekdays
Join our team as an IT Support professional where you can leverage your skills in a dynamic environment while contributing to the success of our organization.
Job Type : Part-time
Pay : $22.00 - $25.00 per hour
Expected hours : No more than 20 per week
Schedule :Work Location : On the road
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