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For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

This is an exciting opportunity to drive the highest quality of geriatric care management that will make an impact on our long-term goals by ensuring clients receive excellent care allowing them to remain independent in their homes. If this sounds like you, consider joining our team. This is a role with exciting opportunities and the ability to grow and expand. Consider just a few of the advantages of this role :

• You will be integral to ensuring smooth operations and client satisfaction, supporting long-term retention of cases, and ensuring the dignity, safety, and independence of our clients through working in partnership with colleagues. This is an excellent role for a passionate Care Manager who is energized by a changing and complex environment with a lot of moving parts.
• As a mission-driven organization, you will enjoy the satisfaction, autonomy and fulfillment that comes with knowing that you are positively influencing our patients, clinicians, and health care community. We are proud of our supportive and inspirational leadership group and unique culture, and we will look to you to continue to cultivate and foster this positive, transparent and people-first environment. We have high but reasonable standards and you'll be working with a team of exceptional professionals.
• Pivotal to your success will be your ability to establish credibility and build trusted relationships with your clients, colleagues, caregivers, and other key contacts

Role Overview

You will be responsible for ensuring your clients receive excellent care allowing them to remain independent in their homes, as well as actively and independently working to develop new referrer and client relationships. You will also be integral to ensuring smooth operations and client satisfaction, supporting long-term retention of cases, and coordinating with local teams to ensure the provision of high-quality service.

This is a purposeful role, and your activities will help us improve service delivery to patients, enhance quality of life and improve outcomes.

The Ideal Candidate

The requirements listed below are representative of the knowledge, skill, and / or ability required. To be a good fit for this opportunity you will also have :

Leadership Competencies

Physical Requirements

Success Factors

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Benefits for full time employees

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only :

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.

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