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The Quality Assurance Manager is responsible for overseeing the QA team to ensure products or services meet consistent standards of quality and comply with regulatory requirements. This role involves developing and implementing quality assurance policies, coordinating audits, managing corrective actions, and driving continuous improvement initiatives.
Key Responsibilities :
Develop, implement, and maintain quality assurance procedures and policies.
Lead and manage the QA team, including hiring, training, and performance evaluation.
Oversee product inspections, testing, and validation to ensure compliance with quality standards.
Coordinate internal and external audits to identify areas of improvement and ensure compliance.
Collaborate with production, engineering, and customer service teams to address quality issues.
Analyze quality data and prepare reports for senior management.
Manage corrective and preventive actions (CAPA) processes.
Ensure compliance with industry standards, safety regulations, and company policies.
Drive continuous improvement initiatives and implement best practices.
Qualifications :
Degree in Science, Food Science, Microbiology, or similar education preferred.
Proven experience (typically 5+ years) in quality assurance or quality control, with leadership experience will be considered.
Excellent analytical, problem-solving, and communication skills.
Ability to lead cross-functional teams and manage multiple projects simultaneously.
Preferred Skills :
Certification in HACCP, SQF, PCQI, Internal Auditor, preferably in a USDA inspected facility.
Experience with quality management software and statistica