- Buscador de trabajo
- west jordan ut
- workforce analyst
Workforce analyst Empleos en West jordan ut
Real Time Analyst, Workforce Management
SoFiCottonwood Heights, UT- Oferta promocionada
IT Analyst
Creative Financial StaffingSouth Jordan, UT, United States- Oferta promocionada
Actuary / Analyst
Ampian HRSandy, UT, US- Oferta promocionada
Supervisory Analyst
DiversifySandy, UT, US- Oferta promocionada
Systems Analyst
The JAAW GroupSandy, UT, US- Oferta promocionada
Data Analyst
Molina HealthcareWest Valley City, UT, United States- Oferta promocionada
Wealth Management Analyst
Olympus Wealth Management, LLCCottonwood Heights, UT, United StatesWorkforce Strategic Planning Senior Analyst
Bread FinancialDraper, Utah, United States of America- Oferta promocionada
Accounting Analyst
Robert HalfSouth Jordan, UT, US- Oferta promocionada
Process Improvement Analyst
ConsultNetMidvale, UT, United StatesLab Aide I, Workforce Training (Part-Time)
Salt Lake Community CollegeTaylorsville, Utah, US- Oferta promocionada
Senior Financial Analyst
Platform Accounting GroupHolladay, UT, US- Oferta promocionada
Math Analyst
OutlierRemote, UT, United States- Oferta promocionada
Junior Financial Analyst
Russell TobinSouth Jordan, UT, United StatesSenior Analyst Workforce Planning & Analytics
JetBlue AirwaysSalt Lake City, UT, US, 84121- Oferta promocionada
- Nueva oferta
Sr. Manager, Workforce Management
Extra SpaceMidvale, UT, United StatesImpact Manager of Workforce & Affordable Housing
Bridge Senior LivingSalt Lake City , Sandy, Utah- Oferta promocionada
Financial Analyst
Walker EdisonWest Jordan, UT, United StatesVista Healthcare Strategy & Workforce Policy, DHHS (2023)
Utah Department of Human ServicesSalt Lake County, UTAnalyst
Innova SolutionsSouth Jordan UT, Utah, United StatesReal Time Analyst, Workforce Management
SoFiCottonwood Heights, UTThe role
The Workforce Real Time Analyst ensures Operations meets service level requirements by monitoring key metrics via contact channels and queues within the operations center. The position is responsible for monitoring call and loan application volume, adjusting schedules in an accurate and timely fashion to meet stated service level targets and ensuring appropriate coverage. This position will analyze day of operational trends to include call volume and patterns, loan volume and patterns, staff productivity, and resource allocation.
What you’ll do :
- Analyze data from various sources to compile a comprehensive picture of the overall business performance and levers executed on day of
- Monitor and analyze all operations channels and products real time to achieve goals and metrics
- Skill level and schedule management for optimal business performance
- Communicate decisions and actions across all lines of business and levels of management
- Process ticket requests, manage training needs, initiate tech issues, conduct daily touchpoints with operations to align day of strategies
- Maintain daily, weekly, monthly reporting in addition to adhoc requests
What you’ll need :
Nice to have :
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
Pay range : $20.48 - $38.40
Payment frequency : Hourly
This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.