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Workforce analyst Empleos en West jordan ut

Última actualización: hace 5 horas
Real Time Analyst, Workforce Management

Real Time Analyst, Workforce Management

SoFiCottonwood Heights, UT
20,48 US$–38,40 US$ por hora
The Workforce Real Time Analyst ensures Operations meets service level requirements by monitoring key metrics via contact channels and queues within the operations center.The position is respo...Mostrar másÚltima actualización: hace 5 días
  • Oferta promocionada
IT Analyst

IT Analyst

Creative Financial StaffingSouth Jordan, UT, United States
70.000,00 US$–85.000,00 US$ anual
Job Title : IT Analyst - ERP Systems and Development.We are looking for a skilled IT Analyst to join our dynamic team and contribute to the continuous improvement of our ERP systems.In this role, yo...Mostrar másÚltima actualización: hace 3 días
  • Oferta promocionada
Actuary / Analyst

Actuary / Analyst

Ampian HRSandy, UT, US
A tiempo completo
Have you ever been so absorbed in a problem that you.Are you intellectually curious about what problems data can solve?.Do you have a consistent patte. We are looking for an engaged member of our.Be...Mostrar másÚltima actualización: hace 1 día
  • Oferta promocionada
Supervisory Analyst

Supervisory Analyst

DiversifySandy, UT, US
A tiempo completo
Diversify Advisor Network is the future of wealth management.Founded by seasoned advisors and industry leaders, Diversify has developed institutional-grade resources, complemented by the personal a...Mostrar másÚltima actualización: hace 11 días
  • Oferta promocionada
Systems Analyst

Systems Analyst

The JAAW GroupSandy, UT, US
A tiempo completo
Applies knowledge of computer science principles, automated data processing functions, and software languages to develop solutions to user requirements. Provides direction on complex application pro...Mostrar másÚltima actualización: hace 12 días
  • Oferta promocionada
Data Analyst

Data Analyst

Molina HealthcareWest Valley City, UT, United States
77.969,00 US$–116.835,00 US$ anual
A tiempo completo
Collects, validates, analyzes, and organizes data into meaningful reports for management decision making as well as designing, developing, testing and deploying reports to provider networks and oth...Mostrar másÚltima actualización: hace 20 días
  • Oferta promocionada
Wealth Management Analyst

Wealth Management Analyst

Olympus Wealth Management, LLCCottonwood Heights, UT, United States
A tiempo completo
Olympus Wealth Management helps clients achieve the freedom and peace of mind to pursue their passions.Olympus Wealth Management was founded by three partners from J. Morgan’s Private Bank who spent...Mostrar másÚltima actualización: hace 3 días
Workforce Strategic Planning Senior Analyst

Workforce Strategic Planning Senior Analyst

Bread FinancialDraper, Utah, United States of America
65,00 US$–129,00 US$ por hora
A tiempo completo
Every career journey is personal.That's why we empower you with the tools and support to create your own success story.The Strategic Planning area under Workforce Management is responsible for the ...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Accounting Analyst

Accounting Analyst

Robert HalfSouth Jordan, UT, US
Temporal
We are offering an opportunity for an Accounting Analyst in South Jordan, Utah, United States.The chosen candidate will be a key member of our team, utilizing their expertise in accounting software...Mostrar másÚltima actualización: hace 8 días
  • Oferta promocionada
Process Improvement Analyst

Process Improvement Analyst

ConsultNetMidvale, UT, United States
30,00 US$–39,00 US$ por hora
Long-Term Contract : $30-$39 per hour.Our client is in search of a Business Analyst / Process Improvement Analyst to join their team who can think in an investigative way about our banking processes, ...Mostrar másÚltima actualización: hace 3 días
Lab Aide I, Workforce Training (Part-Time)

Lab Aide I, Workforce Training (Part-Time)

Salt Lake Community CollegeTaylorsville, Utah, US
16,74 US$–18,32 US$ por hora
The lab aide will assist the Workforce Trainer and support students registered in Basic Computer Skills and Computer Applications courses in a classroom setting. This part-time position requires pot...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Senior Financial Analyst

Senior Financial Analyst

Platform Accounting GroupHolladay, UT, US
A tiempo completo
Due to continuing growth, we are seeking a Senior Financial Analyst to join our team.The Senior Financial Analyst will be responsible for driving world-class strategic and financial planning method...Mostrar másÚltima actualización: hace 2 días
  • Oferta promocionada
Math Analyst

Math Analyst

OutlierRemote, UT, United States
30,00 US$–50,00 US$ por hora
Teletrabajo
A tiempo completo
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback.Are you an experienced Math Expert who would like to lend your expertise to train AI models? ...Mostrar másÚltima actualización: hace 6 días
  • Oferta promocionada
Junior Financial Analyst

Junior Financial Analyst

Russell TobinSouth Jordan, UT, United States
21,00 US$–24,00 US$ por hora
A tiempo completo
We are looking for a recently graduated Financial Analyst to join a reputable financial services company.In this role, you will manage complex transactions including share transfers, payments, and ...Mostrar másÚltima actualización: hace 3 días
Senior Analyst Workforce Planning & Analytics

Senior Analyst Workforce Planning & Analytics

JetBlue AirwaysSalt Lake City, UT, US, 84121
The Senior Analyst Workforce Planning & Analytics works directly with the Manager Workforce Planning & Analytics to provide expertise, leadership and support for the Customer Support strategy as we...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
  • Nueva oferta
Sr. Manager, Workforce Management

Sr. Manager, Workforce Management

Extra SpaceMidvale, UT, United States
A tiempo completo
At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded com...Mostrar másÚltima actualización: hace 5 horas
Impact Manager of Workforce & Affordable Housing

Impact Manager of Workforce & Affordable Housing

Bridge Senior LivingSalt Lake City , Sandy, Utah
A tiempo completo
Joining Bridge Investment Group (“Bridge”) as our Impact Manager of Workforce & Affordable Housing Impact Strategy & Management, you lead the management of our community and resident engagement pro...Mostrar másÚltima actualización: hace 23 días
  • Oferta promocionada
Financial Analyst

Financial Analyst

Walker EdisonWest Jordan, UT, United States
A tiempo completo
Walker Edison is a thriving, eCommerce company that relies on good data and hard-working employees to create an excellent experience for every customer. Our success comes from an attitude of innovat...Mostrar másÚltima actualización: hace 3 días
Vista Healthcare Strategy & Workforce Policy, DHHS (2023)

Vista Healthcare Strategy & Workforce Policy, DHHS (2023)

Utah Department of Human ServicesSalt Lake County, UT
Prácticas
Vista Healthcare Strategy & Workforce Policy, DHHS.DHHS Primary Care & Rural Health.The Utah Department of Health and Human Services’ (DHHS) . Office of Primary Care & Rural Health (PCRH) was establ...Mostrar másÚltima actualización: hace más de 30 días
Analyst

Analyst

Innova SolutionsSouth Jordan UT, Utah, United States
20,00 US$–21,00 US$ por hora
A tiempo completo
Innova Solutions has a client that is immediately hiring for an.Position type : Full-time Contract.Location : South Jordan UT 84095. Respond to and coordinate with clients / business areas in regarding ...Mostrar másÚltima actualización: hace más de 30 días
Real Time Analyst, Workforce Management

Real Time Analyst, Workforce Management

SoFiCottonwood Heights, UT
Hace 5 días
Salario
20,48 US$–38,40 US$ por hora
Descripción del trabajo

The role

The Workforce Real Time Analyst ensures Operations meets service level requirements by monitoring key metrics via contact channels and queues within the operations center. The position is responsible for monitoring call and loan application volume, adjusting schedules in an accurate and timely fashion to meet stated service level targets and ensuring appropriate coverage. This position will analyze day of operational trends to include call volume and patterns, loan volume and patterns, staff productivity, and resource allocation.

What you’ll do :

  • Analyze data from various sources to compile a comprehensive picture of the overall business performance and levers executed on day of
  • Monitor and analyze all operations channels and products real time to achieve goals and metrics
  • Skill level and schedule management for optimal business performance
  • Communicate decisions and actions across all lines of business and levels of management
  • Process ticket requests, manage training needs, initiate tech issues, conduct daily touchpoints with operations to align day of strategies
  • Maintain daily, weekly, monthly reporting in addition to adhoc requests

What you’ll need :

  • Minimum of 1 year of WFM experience in a multi-channel call center environment
  • Professional and effective verbal and written Communication skills
  • Ability to execute in a fast moving and collaborative environment.
  • Decision making and Problem solving skills
  • Knowledge in Automatic Call Distribution (ACD) technology and experience with forecasting / scheduling software. Genesys and Calabrio is a plus
  • Experience utilizing a major ACD system
  • Spreadsheets with intermediate formula application and database software (e.g. Excel and Access) experience preferred
  • Nice to have :

  • Familiarity with FCRA rules and regulations / Previous experience working in a regulatory role
  • Ability to read credit bureau reports
  • Preferably 1+ years of experience in the consumer lending industry
  • Compensation and Benefits

    The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

    To view all of our comprehensive and competitive benefits, visit our  Benefits at SoFi   page!

    Pay range : $20.48 - $38.40

    Payment frequency : Hourly

    This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.