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Heritage Health NetworkLos Angeles County, California, USA- A tiempo completo
Position Overview :
As a Sales Representative at Heritage Health Network (HHN) you will play a pivotal role in driving member enrollment and expanding HHNs community presence. You will work closely with healthcare providers communitybased organizations (CBOs) and local stakeholders to engage potential members and facilitate access to healthcare services. This role combines outreach event coordination and relationshipbuilding to support HHN s mission to enhance care for underserved populations.
This role combines remote work inoffice responsibilities and field engagements with work arrangements tailored to meet program and member needs.
Requirements
Key Responsibilities :
Drive Enrollment Growth : Develop and implement targeted outreach strategies to identify and engage potential members particularly in Riverside and San Bernardino counties to expand HHN s membership.
Partnership Development : Build and maintain strong relationships with healthcare providers CBOs foster agencies and county facilities to increase referrals and membership opportunities.
Community Representation : Represent HHN at community events health fairs and meetings advocating for underserved populations and promoting HHNs programs and services.
SalesFocused Outreach : Engage healthcare providers and facilities by educating them about HHN s programs highlighting the benefits for patients and clients to enroll in HHN services.
Event Coordination : Organize and lead community health events informational sessions and enrollment drives to raise awareness and encourage participation in HHN s Enhanced Care Management (ECM) program.
Feedback Collection : Gather and analyze feedback from stakeholders and community members to refine outreach strategies and enhance enrollment processes.
Collaborative Efforts : Work with HHN s marketing and care management teams to ensure outreach activities align with organizational goals and maximize enrollment.
Qualifications :
Education : Bachelor s degree in Business Sales Marketing or a related field (or equivalent experience).
Experience : Proven experience in community outreach sales or public health advocacy ideally within healthcare or social services.
Cultural Competence : Understanding of the health needs and cultural dynamics in Riverside and San Bernardino counties with a focus on underserved populations.
Communication Skills : Strong sales communication and interpersonal skills with the ability to engage and influence diverse groups effectively.
Knowledge : Familiarity with local community health resources networks and health systems.
SelfMotivated : Ability to work independently while achieving enrollment targets and contributing to team efforts.
Mobility : Willingness to travel within Los Angeles County for home visits and community engagement.
Bilingual Skills : Preferred to effectively communicate and serve our diverse member populations.
Preferred Skills :
Sales Experience : Proven track record in sales member recruitment or community outreach roles with experience exceeding enrollment or recruitment targets.
Healthcare Knowledge : Understanding of healthcare programs policies and enrollment processes.
Benefits
Health Insurance : Eligible for medical dental and vision insurance from the first of the month following or coinciding with your start date.
Paid Time Off : Sick time paid holidays and vacation time to support worklife balance.
Compensation and Incentives : Competitive salary with annual merit increases and quarterly bonus opportunities.
Flexibility : Workfromhome options several days a week.
Professional Growth : Opportunities for career advancement and continued professional development.
Heritage Health Network offers a supportive community and opportunities for professional growth aiming to enhance both patient and employee experiences. Join us in making a lasting impact on community health.
Key Responsibilities : Community Liaison : Serve as a key connection between HHN and the community, enhancing access to healthcare services and resources. Outreach and Engagement : Conduct proactive outreach activities to raise health education and awareness within the community. Healthcare Navigation : Assist members in navigating the healthcare system, ensuring they understand their care plans and steps needed for recovery and well-being. Emotional and Social Support : Provide crucial emotional and social support to clients and their families, especially in hospital or home settings post-amputation. Gap Identification and Solutions : Collaborate with the ECM team to identify gaps in care and develop solutions to address these gaps. Resource Facilitation : Facilitate connections to community resources, including social, educational, and financial assistance programs. Caseload Management : Manage a caseload of 60-75 members, meeting them in the community or at their place of preference. Documentation : Accurately document the dates, time, and nature of services provided to members, integrating this information into the member s medical record. Plan of Care Participation : Participate in the development of care plans in collaboration with the member s care team and licensed providers. Qualifications : Lived Experience : Must have lived experience that aligns with and provides a connection to the members served. This can include experiences related to incarceration, military service, pregnancy and birth, disability, foster system placement, homelessness, mental health conditions, substance use, or being a survivor of domestic violence or exploitation. Cultural Competence : Shared race, ethnicity, sexual orientation, gender identity, language, or cultural background with the community served is highly valued. Passion for Service : Demonstrated passion for community service and healthcare, particularly focusing on vulnerable populations. Communication Skills : Exceptional communication and interpersonal skills, capable of engaging effectively with diverse groups. Organizational Skills : Strong organizational abilities, with the capacity to work independently and as part of a multidisciplinary team. Community Knowledge : In-depth knowledge of local community health needs, resources, and cultural nuances. Experience : Previous experience in community health work, social work, or a related field is preferred but not required. Bilingual Skills : Bilingual abilities are highly valued to better serve our diverse community. Mobility : Must be willing and able to travel within Riverside and San Bernardino counties for home visits and community engagement activities.
Education
Lived Experience : Must have lived experience that aligns with and provides a connection to the members served. This can include experiences related to incarceration, military service, pregnancy and birth, disability, foster system placement, homelessness, mental health conditions, substance use, or being a survivor of domestic violence or exploitation.