We are looking for a skilled and results-oriented Director of Customer Engagement to develop and implement an outstanding Customer Success strategy. Establish and nurture strategic relationships with key decision-makers at customer organizations, acting as the main point of contact between the custo...
A company is looking for a Director of Customer Care and Appeals/Grievances. ...
The ideal candidate will have a proven track record of leading and developing teams of scientists execution. Lead interactions with key customers around utilizing 10x products to further their research programs including early access interactions and limited off-label uses. Contribute to the roadmap...
A company is looking for a Director of Customer Service. ...
Work closely with the Director of Marketing, VP of Sales, and Head of Product Management to manage and curate the customer journey to provide a seamless experience of customer acquisition and retention. We are seeking a Director of Customer Success (DCS) to ensure that our customers are able to real...
A company is looking for a Director of Customer Support to lead and scale their global Customer and Product Support organization. ...
Leads the development of engagement plans with the goals of increasing attendance at events, enhancing the gameday experience and maximizing fan awareness and engagement. Sr Associate Athletic Director of External Engagement. The University of Mississippi — fondly referred to as Ole Miss — stands as...
The Director of Learning and Engagement leads the design, development, and implementation of art education at the Asian Art Museum. Director of Learning and Engagement. As the leader of the Learning and Engagement department, the individual will manage both paid and unpaid team members, including a ...
The Director of K-12 Education and Engagement will be responsible for overseeing all aspects of the school's operations, including curriculum development, faculty recruitment and supervision, student engagement, and family communication. The Director of K-12 Education and Engagement will be responsi...
Lead, coach, and develop a team of Customer Success managers across the range of Customer Success activities (customer onboarding, conversion, training, support, retention, and customer outreach). Quantifiable history of managing based on metrics and reaching customer satisfaction and retention goal...
The Director of Alumni Engagement plays a crucial role in fostering enduring relationships with alumni, students, faculty, and staff at the Caruso School of Law (CSOL) and the School of Public Policy (SPP). Reporting directly to the Associate Vice Chancellor for Alumni Affairs, the Director oversees...
Leads the development of engagement plans with the goals of increasing attendance at events, enhancing the gameday experience and maximizing fan awareness and engagement. Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of ...
Mutual of Omaha Mortgage is seeking a Customer Service Director to lead our customer service team. At least 5 years of experience in a customer service management role, with 3+ years of leading teams of 20-30 representatives. Mutual of Omaha Mortgage is a full-service lending company offering both F...
As a Director of Risk Strategies, you report to the VP of Customer Success, and are responsible for the end-to-end post-sales journey of some of our strategic customers in North America and Europe. You are an experienced fraud fighter yourself with the big pictures of fraud management in mind, and w...
Reporting to the Executive Director of Genesys Works Bay Area, the Director of Corporate Engagement will contribute to the Corporate Partnership team by developing new partnerships that provide a significant number of internships for the students we serve and generate additional revenue for the orga...
With strong support from experienced advisors boasting 15 years of work in Customer Service, the CoSupport AI team creates human-centric AI solutions to ensure customer service and deliver Business Intelligence to core company departments. They work in synergy to boost Customer Support team producti...
Strong proficiency in Google Workspace programs, Microsoft Office Suite, CRM software, and project management software. We are looking for a talented and experienced Director of Customer Success who will lead and grow a team providing hands-on support to our enterprise customers. As our Director of ...
Reporting to the Vice President of University Advancement, the Director of Annual Giving & Alumni Engagement develops and implements programs and services that engage, improve communication and create a basis for a culture of philanthropy. The Director also works closely with the Advancement com...
Reporting to the Chief Customer Officer the ideal candidate will collaborate closely with Customer Marketing Product Management and Customer Success to enhance customer engagement and satisfaction. Oversee the strategy and continuous improvement of the Customer Help Center to ensure customers have a...
Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")12 weeks of 100% Paid Parental leaveUp to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)11 Holidays Paid with o...
The Group Director of Customer Logistics is primarily responsible for integrated operations management, safety, financial and customer relations of warehouse operations for multiple customers and locations following sector/vertical strategy. Ability to create and maintain professional relationships ...
We are seeking a strategic and results-driven Marketing Director to lead our customer communication and engagement initiatives. The Marketing Director will develop targeted strategies and communication plans to maximize customer engagement and retention. This role requires a deep understanding of cu...
Serve as a Campus Security Authority (CSA) under the Clery Act, the Associate Director is designated to receive and report criminal incidents to the Department of Campus Safety so that they may be included and published in the University’s Annual Security Report. CSA’s function as a critical first s...
The Director of Customer Experience will help shape the future of our company by ensuring all of the ways we engage with the customer are consistent in their messaging and aligned with our brand. We are seeking a highly motivated and dynamic Director of Customer Experience to be the driving force be...
Are you passionate about leading products that impact enterprise users?Adobe is looking for a Director of Design for Adobe Customer Journey Management portfolio (Experience Cloud). We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital ...