Job Description
Job Description
The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking.
The Central Services Supervisor plays a pivotal role in coordinating and strengthening partnerships across The Spring's central services. This position leads internal and external collaborative efforts to ensure seamless, survivor-focused service delivery across legal advocacy, housing, medical and mental health services, children's programming, and court advocacy.
Key Responsibilities
Program Collaboration Oversight
- Lead centralized collaboration across direct service departments (e.g., mental health, legal, PRSS, housing, children's services, pet resources)
- Manage cross-program initiatives and shared service models to enhance client care
- Plan and implement inter-agency training to promote trauma-informed, consistent service delivery
- Supervise central services staff, including PRSS and Children's Coordinator
Relationship Management
Cultivate and maintain strong relationships with local agencies, healthcare providers, schools, churches, and community partnersServe as liaison between The Spring and partner organizations to streamline servicesAlign external partnerships with internal program goals in collaboration with Direct Services ManagersPartner with the Multi-Sector Partnership Manager to ensure cohesive community engagementRepresent The Spring in relevant coalitions, task forces, and working groupsPerformance Monitoring
Develop and track evaluation metrics to assess partnership effectivenessAnalyze data and generate reports to inform continuous improvementEnsure compliance with best practices and OAG standards in collaboration with the Compliance CoordinatorCommunication & Alignment
Promote alignment between departments and partners through clear communication and shared planningDraft and maintain protocols, MOUs, and workflows for integrated service deliveryKeep internal teams informed of partnership developments and collaborative opportunitiesEducation & Experience
Bachelor's degree in Management, Social Work, Public Health, or related field OR 4+ years of directly transferrable experience3+ years in partnership management or service integration within a social services setting2+ years of experience in domestic / sexual violence, trauma-informed care, or mental health services1+ year of supervisory experiencePRSS Certification preferredMust be able to sign The Spring's Statement of FaithValid driver's license requiredSkills & Competencies
Strong collaboration and relationship-building skillsAbility to manage multiple priorities in a dynamic environmentDeep understanding of trauma-informed care and survivor-centered practicesSkilled in data analysis and continuous improvement strategiesProficient in Microsoft Office and database systemsSolution-oriented with a commitment to equity and empowermentReady to make a difference? Join a team that's passionate about healing, hope, and holistic support. Apply today and be part of a movement that uplifts survivors and strengthens communities.
Must be able to pass a 7-year background check. Any job offer will be based on the results of the background testing. A felony does not automatically exclude you from consideration.
