Senior Customer Success ManagerVirtualVocations • Bridgeport, Connecticut, United States
Senior Customer Success Manager
VirtualVocations • Bridgeport, Connecticut, United States
Hace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Senior Principal - Customer Success, Strategic Accounts.
Key Responsibilities
Manage relationships with strategic global customers and ensure successful outcomes
Lead the development and execution of Customer Success Plans aligned with customer goals
Guide complex implementation and transformation initiatives, collaborating with internal teams and customers
Required Qualifications
10+ years in Customer Success, account management, or enterprise transformation
Strong business acumen with experience engaging C-level executives in Fortune 500 companies
Proven track record in leading transformational initiatives that drive measurable outcomes
Experience with AI and large-scale technology transformations in enterprise environments
Strong understanding of Jira, Confluence, and Customer Success Planning frameworks
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Senior Customer Manager • Bridgeport, Connecticut, United States
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