Systems Administrator

About the Company :

Durst Image Technology has been an industry leader in Digital Imaging for over 80 years. Established in 1936, Durst is a fast-growing company based in Rochester, NY that sells and services large format, label, and corrugated ink jet printers in North America. Our customers are commercial service providers and industrial enterprises that require printer surface design for their products.

We are a financially strong, growing company with products and technology that are on the cutting edge of the digital printing market. Durst prides itself on its ongoing personal and professional development, as well as its position in the market as a Premium Brand.

Why you want to work here :

The work environment is a fun and interesting combination of laid-back (you are encouraged to learn, ask questions, make suggestions, and bring your personality to work) and hardworking (everyone works together with a shared commitment to deliver outstanding products and services to our customers). You can ask literally anyone in the company for help with anything, and they are more than happy to assist. Leaders are respected because they "walk the talk." Durst prides itself on continued personal and professional development.

Job Summary :

Durst Image Technology is seeking a systems administrator responsible for managing the organization's IT infrastructure, ensuring optimal performance, and supporting end-users both locally and remotely. This role includes serving as the primary liaison with our parent company in Europe and overseeing vendor relationships, including support with contract analysis and negotiations. This role involves hands-on troubleshooting, system integration, crisis management, and proactive planning for future technological needs.

Skills & Responsibilities :

The most important skills are a combination of customer service and excellent technical / troubleshooting. The ability to prioritize and outstanding verbal / written communication skills are also very important. Candidates should be proactive whenever possible and prepared to respond reactively when problems arise. To perform this job successfully, the Systems Administrator must be able to perform each responsibility reliably.

• Oversee installation, configuration, maintenance, and troubleshooting of end-user computer hardware, software, printing, scanning, and peripheral devices. Locally and Remote.
• Manage and optimize enterprise IT infrastructure components, including Active Directory domain architecture, Hybrid Environments, Microsoft Entra ID, Windows Server platforms (2016 / 2019+), Linux, VMware, vSphere virtualization environments, Dell EMC storage arrays, and Microsoft O365 Admin
• Maintain server infrastructure and system integrations supporting our mission-critical applications, including Sage 100 (ERP) and Astea (Service Management).
• Contribute to planning and implementation of improvements to critical systems, along with deployment and training in new software implementation.
• Ensure network security through firewalls, VPNs, and disaster recovery protocols.
• Perform security access testing and manage users' rights within ERP and other systems.