Client Account Manager

Let Us Power Your Potential

Taylor Corporation is a dynamic, diversified company with bigplans for the future- and your career. We power our employees' potential and strive to createopportunityand security for every member of the team. Ifyou'reready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk.We'repassionate about ourwork,we believe there is always a better way, andwe'relooking for people like you.

Ready to reach your potential?It'stime to look at Taylor.

Your Opportunity : Venture Solutions is looking for a Client Account Manager to join our team.This positionis responsible forensuring the smooth operation of transactional accounts,maintainingclient satisfaction through efficient handling of tasks, and supporting higher-level account managers in various duties. Being physically present in the office is crucial for fosteringstrong teamcollaboration, effective communication, and building meaningful relationships with colleagues (up- and down-stream from CS), which are essential foroptimalproductivity and a positive work environment.For this reason, being onsite for the first90 daysof employment is an expectation. After the90 dayperiod, we have a hybrid schedule of 3 days in the office and 2 days remote.

Your Responsibilities :

Assistin billing and invoicing processes, ensuring accuracy and timelinesin accordance withclient agreements & help with resolving discrepancies

Perform daily tasks such as job tracking& jobreconciliation

Execute andassistwith manual on-site job ticket updates

Generate and provide reports to clients or internal teams asrequired

Monitor open tickets andassistin ticket management and resolution

Provide client support to AM IIs and AM IIIs as needed

Handle basic file reconciliation, including validating incoming files and monitoring processing to ensure accuracy

Manage inventory by tracking, replenishing, and reporting on stock levels needed for upcoming client projects

Processespulls, holds,monitors& administer incidents (VINs) and simple change requests according to client needs using internal project management tools

Assistin pricing updates

Ensure mail dates & quality metrics are met

Responsible for daily activities

Ownership of client accounts

Client facing communication responsibilities

Other responsibilities as assigned

You Must Have :

Effective communication skills with the ability to convey information in emails, project collaboration tools, reports & meetings

Utilizing analytical and critical thinking skills, combined with problem-solvingexpertise, toidentifyinconsistencies and contribute to effective solutions

Good Interpersonal skills with the ability to coordinate efforts within the team as well as other internal departments with a drive for learning and exploration

Proven ability to perform efficiently under tight deadlines without compromising quality or standards

Theanticipatedannual salary range for this position is $50,000 - $55,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and / or from which they will be performing the job. The range listed is just onecomponentof Taylor Corporation's total compensation and benefits package for employees.

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. Fornearly 50years, Taylor has been a premier provider of powerful and innovative products, services andexpertisefor individuals,businessesand distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to createthe interactive, printing and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins withidentifyingthe unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and64 hoursof annual holiday pay.

The Employerretainsthe right to change or assign other duties to this position.

T aylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer / Veterans / Disabled.