Front Desk Associate Boynton Beach AreaStride MD • Boynton Beach, FL, US
Front Desk Associate Boynton Beach Area
Stride MD • Boynton Beach, FL, US
Hace 7 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoAnswer incoming calls and route them appropriately. Respond to general inquiries and assist with appointment scheduling. Relay messages between patients and clinical staff by office protocol. Verify insurance eligibility; obtain necessary pre-authorizations. Collect copayments and balances at check-in / check-out. Maintain and update electronic medical records (EHR). Process referrals and prior authorizations. Adhere to HIPAA and patient confidentiality policies. Maintain a clean and organized front desk and waiting area. Monitor front office supplies and assist with ordering as needed. Register individuals by collecting and verifying their demographic and insurance information, completing paperwork, and ensuring all necessary forms are filled out. Collect copays, or other fees for services rendered or accommodations, posting charges to patient account as appropriate. High School Diploma or equivalent required. 1–2 years of medical office or front desk experience preferred, especially in a specialty practice. Experience with EHR systems (e.g., Athenahealth, eClinicalWorks, etc.). Knowledge of insurance verification and medical terminology is a plus. Excellent interpersonal, communication, and multitasking skills. Ability to work in a fast-paced, team-oriented environment. Bilingual English and Spanish fluency a plus Office-based within a medical practice environment. May require occasional travel between clinic sites for coverage, if applicable. Sitting, standing, and / or walking for long periods of time while interacting with patients Monday to Friday / practice hours Occasional weekends as needed based on business needs.
Job Description
Job Description
We are seeking a professional and personable Front Desk Receptionist to join our endocrinology practice. This position is the first point of contact for patients and plays a key role in ensuring smooth daily operations, patient satisfaction, and efficient front office management.
Key Responsibilities
Patient Reception & Support
- Greet and check-in patients in a warm, professional manner.
- Confirm patient demographics and update insurance information.
- Schedule, reschedule, and confirm patient appointments.
- Check out patients and schedule follow-up visits
Phone & Communication Management
Administrative & Operational Duties
Compliance & Office Maintenance
Check-In Duties
Qualifications
Working Conditions
Schedule
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Front Desk Associate • Boynton Beach, FL, US
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