Application Support

Akkodis is seeking an Application Support for a Contract job with a client in Charlotte, NC / Plano, TX / Kennesaw, GA(Hybrid) . Responsibilities include monitoring applications to ensure 100% SLA compliance and preparing Root Cause Analysis (RCA) documents.

Rate Range : $50 / hour to $55 / hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Application Support job responsibilities include :

• Monitor and support applications to ensure 100% SLA compliance.
• Provide on-call support and triage production tickets / issues.
• Prepare Root Cause Analysis (RCA) documents to identify and resolve issues.
• Collaborate with application teams and other support teams to resolve issues.
• Automate daily tasks by writing scripts to streamline BAU activities.
• Identify root causes in code and suggest break-fix activities in the code and / or database.

Desired Qualifications :

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Shivani.Singh2@ akkodisgroup.com

Pay Details : $50.00 to $55.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.